LifePoint Health Customer Service Associate / Full time, PM Shift in Watertown, Wisconsin
Watertown Regional Medical Center is seeking a Customer Service Associate to work full time (.9 Fte). Will work within the Urgent Care department on the PM shift. The Customer Service Associater is often the first point of contact for our patients and their family. Individuals with excellent communication skills, attention to detail, and an understanding of patient confidentiality should consider this opportunity. Responsibilities include providing superior customer service through scheduling, patient registration, and telephone. The Customer Service Associate will interview incoming patients and/or their representatives, recording pertinent identifying information and providing directions to access services.
High School Diploma or equivalent.
Minimum of six months previous experience in the healthcare field, required.
Registration and admissions experience, preferred.
Knowledge of switchboard system and procedures, preferred.
Excellent customer service attitude and interpersonal skills.
Basic medical terminology understanding.
Organization: *Watertown Regional Medical Center
Title: Customer Service Associate / Full time, PM Shift
Requisition ID: 7471-1903