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The Product Owner will work closely with a team of Product Owners, Manager of Engineering, Delivery squads and Business partners to deliver insurance products, services and capabilities to our customers and advisors. This is a fast paced, changing environment where every day brings something new, and innovative ideas are encouraged. This role will contribute to evolve the customer and advisor experience through simplified and intuitive design; putting the client’s needs first by providing the right tools and solutions to facilitate a positive digital experience. This role will also contribute to the realization of Value Stream strategy, vision, and OKRs by aligning and prioritizing business goals with actionable results.

As a Product Owner, you will be responsible for:

• defining, planning and delivery of products, services and capabilities for features/epics

• explaining the ‘What’ and ‘Why’ of the features to the delivery squad and stakeholders through use of storyboards and other tools available

• create and refine user stories in collaboration with stakeholders while maintaining and continuously prioritizing product and release backlog

• clearly identifying acceptance criteria, assumptions, risks and dependencies along with leading the acceptance testing in conjunction with business partners

• conducting analysis and incorporate findings, feedback and insights from customer and business research

• facilitating discussions with stakeholders regarding features in development, obtaining feedback, to make decisions on MVP and adjust user stories accordingly to close the feedback loop with stakeholders

• developing and maintaining appropriate tracking and reporting of features post-launch to evaluate future investment.

How will you create impact?

In our quest to enhance and deliver new digital and self-service capabilities for our customers and advisors, your collaborative nature will bring together internal players from various functions including, but not limited to Product, UW, Technology, Sales, Marketing, Compliance and Operations. You possess an excellent balance of analytical, communication, and leadership skills and are comfortable challenging others to continually improve our offering.

What we are looking for:

• 3-5 years of relevant work experience

• Experience working in the Life & Living Benefits Insurance industry specilly exposure to Underwriting .

• Technology background will be a plus.

• Knowledge and experience working with Agile framework along with common tools such as Confluence, JIRA, Mural, PPT, etc.

• Extensive hands-on experience in requirement gathering, definition EPICS, Features, writing User Stories, Refining the stories, defining Acceptance Critera nd Definition of Ready, creating sprint roadmap, prioritizing backlog, etc.

• Hand-on experience running Agile methodologies like Daily Refinement, Sprint Planning, Sprint Review, Retro etc.

• Ability to proactively identify potential risks and timely reporting to leadership team.

• Excellent verbal & written communication skills including the ability to clearly articulate business needs to technical resources and reporting and presenting to Sr Leaders and Executives.

• PO certification is desired.

• Strong organizational and problem-solving skills while working in a fast-paced environment with changing priorities

• Ability to influence and resolve conflict without having direct authority; confidence to raise issues as required

• Ability to foster positive relationships and effectively lead various sized groups to attain collaborative and innovative solutions

• Adaptable and great aptitude for change; reprioritize conflicting workloads and deliverables.

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Giới thiệu về Manulife và John Hancock

Tập đoàn Manulife Financial là nhà cung cấp dịch vụ tài chính quốc tế hàng đầu giúp mọi người quyết định dễ dàng hơn và có cuộc sống vẹn toàn hơn. Để tìm hiểu thêm về chúng tôi, hãy truy cập https://www.manulife.com.vn/ .

Manulife là Nhà sử dụng lao động không phân biệt đối xử

Tại Manulife/John Hancock, chúng tôi luôn đón nhận sự đa dạng. Chúng ta cố gắng thu hút, phát triển và duy trì lực lượng lao động đa dạng tương tự như những khách hàng mà chúng ta phục vụ, đồng thời thúc đẩy một môi trường làm việc hòa nhập, đề cao thế mạnh của từng nền văn hóa và cá nhân. Chúng ta cam kết tuyển dụng, duy trì, thăng tiến và trả lương một cách công bằng. Đồng thời, chúng ta quản lý tất cả các hoạt động và chương trình của mình mà không phân biệt đối xử dựa trên chủng tộc, dòng họ, xuất thân, màu da, nguồn gốc dân tộc, quyền công dân, tôn giáo hoặc tín ngưỡng tôn giáo, đức tin, giới tính (bao gồm phụ nữ mang thai và các tình trạng liên quan đến mang thai), xu hướng tính dục, đặc điểm di truyền, tình trạng cựu chiến binh, bản dạng giới, biểu hiện giới, tuổi tác, tình trạng hôn nhân, tình trạng gia đình, khuyết tật hoặc bất kỳ căn cứ nào khác được pháp luật hiện hành bảo vệ.

Ưu tiên của chúng ta là loại bỏ các rào cản để đem lại cơ hội tiếp cận việc làm bình đẳng. Đại diện Bộ phận Nhân sự sẽ làm việc với những ứng viên có yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển. Tất cả thông tin được chia sẻ trong quá trình yêu cầu điều chỉnh sẽ được lưu trữ và sử dụng tuân theo pháp luật hiện hành và chính sách của Manulife/John Hancock. Để yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển, hãy liên hệ với recruitment@manulife.com .

Primary Location

Toronto, Ontario

Working Arrangement

Kết hợp

Salary range is expected to be between

$71,925.00 CAD - $119,875.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.