Job Information
Dexterra Operations Manager in Washington, United States
Company Description
CMI is now a part of the Dexterra Group!
CMI Management LLC is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity. CMI has been in business for over 30 years and is well established in the federal contracting arena. We are proud to be an EOE/Minorities/Women/Veterans/Disability/LGBT employer. Please visit www.cmimgmt.com to learn more about our company!
All your information will be kept confidential according to EEO guidelines.
Job Description
As an Operations Manager (Facility Management/Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.
Your work will include:
Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodology
Ensures a visible Account-level presence to foster and maintain effective working relationship with all Clients
Aligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)
Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are met.
Acts as a talent scout using networks to help identify, recruit and vet proposed Dexterra People
Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.
Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process
Qualifications
Minimum of 7 years of operational experience in Building Operations
Experience managing a 800k sq feet facility
Must possess a DC First Class Operators License
Awareness of technical elements needed to deliver services support
Attracts, develops and retains employees, providing a safe, supportive work environment, supporting people strategies
Willingness to travel as required for the role, possibly including visits to various facilities and locations
Additional Information
WHAT’S IN IT FOR YOU?
Be part of an industry that's more important than ever!
Eligible for 401(k) plan participation
Be #1 on day 1 by joining an industry leader.
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.