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We are seeking a highly organized and motivated Administrative Assistant to join our dynamic Physical Therapy Department! The ideal candidate will play a crucial role in ensuring the smooth operation of our department, providing exceptional administrative support to our team and patients. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you!

Responsibilities:

• Clerical functions : Copying, sorting, filing, and typing. Maintaining office files, logs, and records.

• Supply management : Ordering supplies and maintaining equipment.

• Communication : Answering and routing calls and messages.

• Visitor management : Greeting, screening, and directing visitors to the appropriate staff member. Responding to routine questions.

• Scheduling : Coordinating appointments for physical therapy (PT), occupational therapy (OT), and speech therapy (ST) patients.

• Insurance verification : Checking benefits, obtaining authorizations, and confirming copayments for patients.

• Registration : Entering patient information into the EMR systems (Sunrise and Raintree). Recording patient demographics, referrals, prescriptions, copayment info, authorization details, diagnosis codes, and insurance information.

• Authorization tracking : Monitoring approved visits and submitting requests for continued therapy based on the plan of care.

• Communication : Maintaining constant communication with the rehab team, including directors, managers, therapists, support staff, and physician offices.

• Collaboration : Working closely with IS, Case Management, Finance departments, and the WRCWC team.

Schedule: Mondays, Tuesdays and Fridays are 8AM-4:30PM & Wednesdays and Thursdays are 9AM-5:30PM.

• High school diploma or equivalent.

• Three years experience in an administrative support role.

• Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software.

• Ability to use applicable MS Suite products.

• Working knowledge of business processes and procedures.

• Knowledge of basic accounting and financial principles and functions.

• Ability to analyze data and use basic reasoning skills.

Licensure, Certifications, and Clearances:

• Act 34

• Act 33

• Act 73

• Act 31

UPMC is an Equal Opportunity Employer/Disability/Veteran