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CareFirst BlueCross BlueShield Vice President, Software Development in Washington, District Of Columbia

Resp & Qualifications


Senior member of the leadership team responsible for providing technology solutions to meet the business needs for CareFirst Inc. The program is a national program that supports 5.4 million members and 35 Plans across the country. This leader is responsible for developing and delivering system solutions for Claims Processing, Enrollment Operations and Customer and Member Services. Also, responsible for developing strategic multi-year application roadmaps, participating in strategic planning sessions, influencing strategic investment decisions, then aligning resources and executing the strategic plan. An executive responsible for fostering a high-performing team focused on continuous improvement and challenging the status quo.


Directs organization in defining Operations Center application solutions for the Claims Processing, Enrollment Operations, and Customer and Member Service lines of business. This includes defining multi-year strategic roadmaps, gaining alignment with senior leadership at the Director’s Office to obtain funding and communicating to Plans nationally the value of the product offerings.

Responsible for directing the end-to-end delivery of strategic system initiatives and system enhancements related annual statements of work (SOWs) for Claims Processing, Enrollment Operations and Customer and Members Service lines of business. Executive sponsor for SOWs providing management oversight, budget control, and decision making.

Advance emerging software development and deployment technologies and methods that provide high quality and stable applications that meet current and future business direction and improves time to market.

Partner with business stakeholders while serving as a trusted advisor on new trends and best practices in software development and delivery.

Oversees the strategic and the day-to-day activities of the Department, including directing, coaching, and guiding associates to implement departmental, divisional, and organizational mission/goals. Recruits, retains, and develops a high performing team. Evaluates performance of each team member, generates development plans and sets goals within the context of the corporate policies and procedures. Develops annual goals, and prepares, monitors, and analyzes variances of departmental budgets to control and appropriately allocate resources.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details : Business, Information Systems or industry related field

Experience: 15 years Progressive management and executive leadership experience in software development capacity.

In Lieu of Education

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications

Expertise in Software Development Life Cycles and a demonstrated ability to transform an organization from a traditional Waterfall methodology to an Agile methodology.

Prior experience as a lead or chief developer for the purposes of having a thorough understanding of the work the department is responsible for delivering and applying “best practices” to optimize the software development discipline.

Demonstrated success creating application development standards that ensure applications are developed, deployed, and maintained in accordance with Enterprise and Business Architecture standards and roadmaps.

Demonstrated success migrating enterprise applications to the Cloud.

Competency in strategic thinking and leadership with strong abilities in relationship management.

Knowledge of and demonstrated success in organizational transformation.

A proven track record of delivering high quality applications on time and within established budgets.

Knowledge, Skills and Abilitie s (KSAs)

Leading large scale technology transformation initiatives , Expert

Very strong communication skills both written and verbal , Advanced

Strong collaboration skills in a team environment , Expert

Ability to think strategically , Advanced

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.


Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Closing Date

Please apply before: 8.15.21

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship