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CyberData Technologies Telecommunications Engineer – Level I in Washington, District Of Columbia

CyberData Technologies is seeking a Radio General Technician to provide Administrative Billing / Invoice Support to the Radio Branch for our Federal Client in Washington, DC.

* MUST BE ABLE TO OBTAIN USSS PUBLIC TRUST CLEARANCE *

Administrative / Technical Support Job Details:

  • Maintain, monitor, and update reports for leased antenna sites, changes in equipment, and notify USSS management of upcoming expiration dates for lease agreements

  • Perform bench check of radios and ancillary systems using standard checks and mock-ups to determine functionality

  • Properly document USSS asset identification numbers, repair, installation and vehicle information into database

  • Verify customer requests, assess customer requirement, correctly perform requested action or rectify problem ensuring customer satisfaction of repair or actions requested

  • Validate antenna site leasing and billing to be certified by Radio Section Lead

  • Provide daily liaison between the USSS and vendors in regards to billing issues

  • Maintain TEMS database/folders for individual sites to include costs, license, and contract information

  • Complete and print out letter documents as needed in regards to billing, site lease and information pertaining to the sites

  • Provide weekly updates to Section Lead on antenna site program and issues

  • Will work with FMD to process invoices after certified by FTE

  • Maintain billing, invoices, and inventory ordering data in the database

  • Provide best practice recommendations on how to effectively reduce inventory and maintain reliable operation

  • Create cost avoidance reports shall document the number of invoices processed, continued summary totals for services, financial savings to the federal government, sorted by vendor type, and any new/disconnected telecommunications services sorted by service provider

  • Work with Voice Programs Section to submit circuit orders to TELCO/GSA and ensure process is completed in the database

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