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Siemens Healthineers Service Sales Support, Southeast in Washington, District Of Columbia

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Service Sales Support - Southeast Region.

Our global team : We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .

This is a role well suited to an ambitious professional, looking for the next step in their career.

Service Sales Support – Southeast Region –Remote (GRIP SL-SA-SHSALAD-PR08)

Position Overview

In this role, the successful incumbent completes several internal processes and activities in support of Siemens Healthineers Service Contract Sales. The role includes assisting with the preparation and evaluation of proposals and contracts, review and revision of customer price quotes, and analysis and editing for Service Contract Sales. Opportunities to gain proficiency in activities within Diagnostic Imaging Equipment Service Contract Sales, with exposure to the other business areas.


  • Performall activities associated with the creation, review, analysis, editing and escalation of Sales Tracker (CPQ/Shareville) Preliminary Service quotes for the Service and Equipment sales teams.

  • Validationof new contracts including gathering of required contract andconfiguration documents to drive accuracy and efficiency of sales quotegeneration.

  • Support sales teams by providing historical customercontract information and reporting.

  • Work closely with Service Sales Executives to understandcustomer configurations and customer specific deliverables to ensure quoteaccuracy.

  • Reviewcustomer orders and check consistency and completeness in collaborationwith all involved stakeholders on both customer side and Siemens' sales orproject management organization.

  • Initiatesales orders / purchase orders to vendors according to customerrequirements.

  • Ensuretimely shipment / billing of equipment.

  • Interfacewith factory and product / marketing groups to resolve configurations andtechnical changes.

  • Evaluateand monitor profitability for sales orders in backlog.

  • Maydetermine discount rates applied at time of sale.

  • Mayresolve issues related to transaction quality.

  • Guidethe customer sales support process related to scheduling factory tours,product demonstrations or presentations, new product trainings, tradeshows, field sales support and pricing.

  • May sign off on small / non-bids and proposals(Bid Manager).

  • Providefull sales procedures, analyze issues, implement changes and preparecustomer visits, investigations, market research activities or sales &marketing controlling operations, within Service Sales.

  • Focuson identifying local or regional customers, markets or regions, forassigned product, solution or service portfolio in the various saleschannels of Siemens (-> see "Sales Position Map").

  • Identifyand analyze customer needs and discuss technical specifications, incooperation with Key Account Manager responsible or together withtechnical project manager. Prepare and oversee negotiations and contracts.


  • Strong writing skills and extremelydetail-oriented to provide editing and rewrites of proposals and contracts, aswell as accurate quotes.

  • Proven interpersonal skills, ability tocollaborate effectively internally amongst many groups, and maintain positive rapportwith internal and external customers.Ability to provide effective and meaningful feedback.Must be able to work effectively in a teamenvironment.

  • Strong organizational skills with ability tomulti-task, prioritize workflow, perform under sensitive deadlines.

  • Familiarity with end to end sale and entirequote process.

  • Demonstrated aptitude to identify and resolvemoderately complex problems and apply problem-solving skills effectively.Ability to make decisions and recommendations to resolve issues.

  • Demonstrated ability to take ownershipof issues and collaborate/consult with peers and othersoutside of functional area to resolve issues and improve existingprocesses.

  • Proficient with updating processes to improve teamresults, and generate workflows to contribute to effectiveness.

Education and Required Knowledge/Skills:

  • BA/BS in Finance, Accounting, or Business withat least 3 to 5 years of quoting, contract, or medical equipment service orsales experience; or equivalent combination of education and experience.

  • Proficient with Dashboards, Data Analytics,Metric Tracking System, Sales Management Systems (ie CPQ/Shareville)

  • Proficient with MS Office suite (particularlyWord and Excel)


  • Familiarity with Medical Imaging Equipment ServiceContracts, Clinical Environments, matrixed organizations.

  • Basicknowledge of DI/AT/US and SiemensHealthineers Service product lines and how those differences impactquoting.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers

If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about .

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers

“Successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .