Job Information
Dcode Senior Program Associate of Client Success in Washington, District Of Columbia
Company Description
Dcode was founded on the belief that technology can improve the way our government operates. Through our tech accelerators, training programs, and advisory services we bring together a community of leaders across tech, government, industry, and venture capital to drive commercial innovation in the federal market.
Salary Range: $71,000 - $92,000
Job Description
JOB DESCRIPTION
Our team is looking for a passionate Senior Program Associate on Dcode’s Client Success team to help support our fast growing government business! As a senior program associate, you will support customer engagements focused on driving innovation into the federal market. You will be responsible for maintaining relationships with government leaders and helping them foster an innovative culture that attracts emerging technology. It's fast paced and exciting!
At a high level, you’ll be responsible for:
Supporting federal customer engagements across the US government
JOB RESPONSIBILITIES
Write assessments and reports, analyze qualitative and quantitative data, and assist with planning and delivery of government and tech-facing trainings, workshops, and advisory services
Coordinate logistics for both in-person and virtual training and workshops
Plan, organize, and execute Dcode events to help connect tech, government, and industry
Work with Dcode’s program managers to ensure delivery meets contractual requirements, including cost and schedule
Coordinate with Dcode’s sales team on upsell and expansion opportunities
Represent Dcode at conferences, events, and meetings with leaders from government, industry, to include Dcode’s tech portfolio
Help grow Dcode’s network of government innovators by building and maintaining relationships with government stakeholders
Qualifications
KEY SKILLS
You’ll learn something new every day in this role. We’ll teach you the ropes but ideal candidates will have:
2-5 years of work experience
Prior experience delivering government-facing client work
The ability to work without being closely managed and continuously WOW
Strong interest in one or more of the following areas: government contracting, government finance and budgeting, consulting advisory services, process re-engineering, and/or government culture-change
An ability to listen to customers and discern needs
A willingness and ability to support operations in a fast-paced environment
Proven problem-solving, self-management, and organizational skills
Strong written and verbal communication skills
A willingness to work in an environment that is welcoming, open, transparent, curious, collaborative, challenging, results-driven, and fun!
Additional Information
You’ll love it here if you value a culture that is:
Fast paced and exciting
Diverse and inclusive
Energetic and fun
Transparent and supportive
Mission-driven and collaborative
We look for resilient hustlers:
Our CEO busted her face on the balance beam in college and got back up… our CSO has knocked on a thousand doors… rejected 999 times and kept on knocking. What is your story? Please provide a few short sentences on your resilient hustler story.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dcode believes in diversity as strength. We provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, or other.
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