Job Information
Fairmont Senior Group Sales Manager in Washington, District Of Columbia
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Handle all aspects of Sales for groups of 51 rooms or greater on peak night in assigned market.
Develop and maintain customer base in all assigned markets.
Achieve or Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
Attend Sales Meetings, office events, hotel-sponsored functions, and industry functions, including those that may involve overnight travel
Develop lead sources and rapport with key personnel, Fairmont Global Sales Office sellers and assigned client base.
Coordinate and financially manage sales trips, and conventions within the given territory, including reports or activity pertaining to the specific market.
Supervise a coordinator role, developing and leading them to achieve their goals and results .
Assist in the planning and strategies of the Group Sales effort.
Maintain active membership in industry related organizations and associations pertaining to the specific market.
Mentor and provide best practices for your team
Support goals, objectives and philosophies of the Brand and the Fairmont Washington DC.
Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
Support ALL – Accor Live Limitless loyalty program and ALL Meeting Planner loyalty program through product knowledge and member enrollments;
Identify and execute key action steps each quarter that will achieve booking goals
Work directly with the Director of Group Sales and the Director of Revenue Management to meet and exceed budgeted group room rates
Actively target and solicit new business within the territory assigned
Stay familiar with industry trends via appropriate publications/trade memberships if necessary
Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs
Follow up on leads in a timely and professional manner within the respective territory both by telephone and by written correspondence
Fully qualify each Group business opportunity to understand the full potential of the booking and account
Develop and maintain close and effective working relationships with all supporting departments
Coordinate with conventions services on groups involving rooms and banquet revenue; adhering to all Fairmont Brand sales standards by providing accurate, comprehensive turnover reports
Participation required at Fairmont sales training workshops as applicable and achieving acceptable shop scores per the company standard
Participate in all assigned Fairmont Brand sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event
Overnight travel which may include weekends to conduct ongoing sales calls to clients in your territory
Position is only on-site.
Qualifications
QUALIFICATIONS & EDUCATION:
A minimum of 3 years of hotel sales or meeting management experience.
Previous experience in luxury hospitality sales strongly preferred
Strong prospecting and contract negotiation skills.
A passion for guest service and excellence.
Excellent interpersonal skills.
Excellent written and verbal communication skills including Microsoft Office, Word and Excel.
Excellent presentation skills
Highly organized, results-oriented with the ability to be flexible and work well under pressure.
Four-year degree from an accredited college or university, preferably hospitality related
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.