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EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Your Opportunity

The EBSCO Books team supports the worldwide sales organization by facilitating the timely resolution of sales inquiries while working closely with Customers, Prospects, Product Management, Order Processing, and Customer Support.

As a Sales Data Specialist Intern, you will work closely with a team of seasoned specialists and leaders who do both active selling and back-end operations. You will assist the team in working with internal staff and customers to meet the needs of libraries across the globe. Tasks include but are not limited to renewal nurture campaigns, deposit management, competitive research, daily tasks that include customer onboarding, quoting and reporting as well as assisting with projects related to our new e-commerce platform (Mosaic).

This remote position is U.S.-based only (excluding U.S. territories).

As part of the EIS Summer Intern Program, interns receive a dedicated orientation program starting on June 2 nd , and participate in enrichment and training events with fellow interns across the company. To learn more about the EIS Summer Internship Program, please visit - https://www.ebsco.com/about/internship-opportunities

What You'll Do

• The primary responsibilities of a Books Specialist intern include but are not limited to:

• Perform title filtering and price quote requests; familiarity with Microsoft Access and Excel

• Assist Books Sales Director, Manager, fellow eBook Specialists, and Vice Presidents on tasks as needed

• Create & analyze various reports covering sales results and sales opportunities

• Provide written communications to worldwide sales & marketing

• Set up customer accounts for the e-Commerce website & eBook management portal

• Research sales opportunities based on current events, new programs of study, etc. both domestic & international

• Competitive research and present to leadership by the end of the internship

• Provide assistance to the worldwide sales force for Flipster Digital Magazines

Your Team

You will be welcomed as a member of the Books Sales Team within the Sales department. We promote a healthy work-life balance as we all work remotely. We use Microsoft Teams as our way of staying connected for the “in-office” feel. Our team is supportive with training and providing resources, assisted by our shared knowledge base of information.

About You

• Undergraduate student graduating December 2025 or later, eligible to work in USA

• Looking for a future career in sales and/or sales operations

• Intermediate knowledge of Microsoft Office products (including MS Excel) including V-Lookups and Pivot Tables

What Sets You Apart

• Communication skills, both written and verbal

• Organizational, analytical, and interpersonal skills

• Ability to multitask

• Self-starter who is motivated & eager to learn

Pay Range

USD $20.00 - USD $26.00 /Hr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including:  

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts  

-Retirement Savings Plan

-Paid Parental Leave 

-Holidays and Paid Time Off (PTO) 

-Mentoring program 

And much more! Check it out here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Location US-Remote

ID 2024-1669

Category Sales

Position Type Intern

Remote Yes