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Meta KYC Program Manager in Washington, District Of Columbia


As a member of the Meta FinTech Compliance Team, you will be executing on large-scale projects in the payments area including new product launches, control automation, and technology migrations. You will interact with other Team Leads to continually help drive process innovation and operational excellence across Know Your Customer (KYC) in the Payments Compliance area. At times, you will work collaboratively with a dynamic group of cross-functional stakeholders including but not limited to Legal, Product, Engineering, Finance and Marketing. You may have side projects to help create innovative scalable AML compliance systems and processes to harness the "transactional" power of Facebook, Instagram, WhatsApp, Messenger and other Facebook companies. You will help Meta FinTech ensure that its compliance policies, internal controls and systems help Meta in its mission to "make the world more open and connected." The Meta FinTech Compliance team is committed to complying with Anti-Money Laundering/Counter-Terrorist Financing (“AML”/“CTF”) obligations imposed by federal, state, foreign, and other applicable laws. These governing laws and regulations may include without limitation the following: the Bank Secrecy Act (“BSA”); the USA PATRIOT Act of 2001 (“Patriot Act”); the rules and regulations overseen by the United States Department of the Treasury’s Office of Foreign Assets Control (“OFAC”); and other requirements applicable to registered money services businesses (“MSBs”). Facebook Payments maintains a risk-based Policy and Program designed to ensure compliance by Facebook Payments and its affiliates with governing law.

Required Skills:

KYC Program Manager Responsibilities:

  1. Promoting a "culture of compliance" to ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

  2. Documents technical requirements for technical teams inclusive of controls and testing requirements and Agent Experiences inclusive of widget and and review requirements.

  3. Performs KYC data analysis to inform control development and respond to ad-hoc inquiries from regulatory, legal, and product teams.

  4. Performs control testing and validation across our unlicensed controls Define, map, and document complex operational processes, conducting train-the-trainer sessions, and monitoring quality.

  5. Support AML KYC Operations program requirements related to controlling risk to the company and to our "communities".

  6. Establish strategic framework to enable short- and long-term goals and objectives by defining and supporting the implementation of KYC strategy.

  7. Be a team member on a project or operational basis that may include cross-functional teams and/or vendors.

  8. Ensure we are meeting our objectives and key results for the department and help the department achieve its key performance indicators (KPI’s).

  9. From time to time you may be asked to help provide various compliance training on policy and operations training relating to the AML/CTF Program.

  10. Drive enhancements in KYC processes that adapt to regulatory changes or emerging industry best practices including: evaluating and articulating AML/CTF risks and coverage, Proposing and executing on changes to processes.

  11. Provide input to various risk assessments for our AML/CTF Program.

  12. Partner with appropriate stakeholders both within first, second and third line of defense to achieve set out goals.

  13. Providing input and feedback for new and existing KYC models .

Minimum Qualifications:

Minimum Qualifications:

  1. Bachelor's degree 3+ years’ experience in a compliance department or other internal control function at a financial services company in an operational function .

  2. Experience as a team lead on cross-functional projects demonstrating impact, and influencing and leading organizational change.

  3. Experience building relationships and experience working collaboratively as part of a team.

  4. Experience interacting with other process leads, cross-functional teams and leaders of the department.

  5. Understands of finance and AML data structures and mapping.

Preferred Qualifications:

Preferred Qualifications:

  1. Possesses technical data analytics skills (sql).

  2. Familiarity with Meta's financial products.

Public Compensation:

$116,000/year to $168,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.