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Summary This position is with the Small Business Administration, Office of the Chief Information Officer in Washington D.C. The role of a Cybersecurity Operations Project Manager involves primarily leading or supporting cyber technical projects, providing engineering leadership, facilitating cross-functional coordination, and ensuring effective inter/intra team communications to deliver secure technical program outcomes across a diverse range of broad and focused program and project activities. Responsibilities *Serve as a Cybersecurity Operations Project Manager primarily responsible for leading or supporting technical program and/or project management and associated engineering leadership, cross-functional coordination and inter/intra team communications to deliver secure technical program outcomes for a wide variety of broad and focused program and/or project activities. *Support a wide range and variety of complex information technology solutions and/or implementations. *Also perform functions as the Operations Manager, which assists the Chief of Cybersecurity Operations in the execution and oversight of day-to-day operations of its portfolio functions and services. These include but are not limited to Security Operations Center (SOC), Cyber Threat Intelligence, (CTI), Cyber Threat Hunting (CTH), and Security Operations Engineering (SOE). *Perform other duties as assigned. This is not a bargaining unit position. This is not a (drug) testing designated position (TDP). Requirements Conditions of Employment Qualifications BASIC REQUIREMENTS This position requires that you have IT-related experience demonstrating each of the four competencies as noted below. This experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must describe each of the four competencies in order to receive credit. Not including this information in your application will make you not qualified. (1) ATTENTION TO DETAIL - Is thorough when performing work and conscientious about attending to detail; AND (2) CUSTOMER SERVICE - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; AND (3) ORAL COMMUNICATION - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; AND (4) PROBLEM SOLVING - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND MINIMUM/ADDITIONAL REQUIREMENTS Specialized Experience: In addition, I have one year of specialized experience, equivalent to the GS-13 grade level in the Federal Service, obtained in either the private or public sector: 1) Leading or supporting technical program and/or project management and associated engineering leadership, cross-functional coordination and inter/intra team communications to deliver secure technical program outcomes; AND 2) Supporting a wide range and variety of complex information technology solutions and/or implementations. BE CLEAR AND SPECIFIC; WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must contain sufficiently detailed information upon which to make a qualification determination. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Information Technology Management (Alternative A) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/24/2024. Education Education may not be substituted for experience for this position. Additional Information Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire Career and InterAgency Career Transition Assistance Programs: Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency). You are eligible for CTAP/ICTAP if: 1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF). 2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce. 3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced. 4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment). Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov. Consistent with work requirements and current SBA Policy, and all applicable provisions of the collective bargaining agreement with AFGE the SBA offers employees opportunities to perform work at an alternative location (e.g. home). Telework may be available. For information on Telework visit: http://www.telework.gov/ Additional vacancies may be filled from this vacancy announcement if additional vacancies occur within 180 days of the date the certificates were issued.