Experience Inc. Jobs

it application trainer.

• washington , district of columbia

• posted 7 days ago

job details

summary

• $30 - $31.75 per hour

• contract

• bachelor degree

• category computer and mathematical occupations

• reference1072227

job details

job summary:

Workplace Technology Overview

The Workplace Technology team seeks to provide high quality technical guidance and support for all workstation system needs. With a strong focus on customer service, Workplace Technology aims to provide technology to support the productivity of staff, and to provide appropriate access

Position Summary

As an IT Workplace Technology Application Trainer, you will be responsible for developing and conducting training programs for various IT applications used within the organization. Your role will involve understanding the functionalities and intricacies of these applications and effectively transferring this knowledge to employees, enabling them to utilize these tools efficiently in their roles. You will work closely with the IT department and other stakeholders to identify training needs, design curriculum, deliver training sessions, and assess the effectiveness of the training programs.

Key Responsibilities

1. Curriculum Development:

• Collaborate with the IT department and relevant stakeholders to identify training needs and objectives.

• Design comprehensive training curriculum for various IT applications, ensuring alignment with organizational goals and user requirements.

• Develop training materials such as manuals, presentations, and e-learning modules.

2. Training Delivery:

• Conduct engaging and informative training sessions for employees at all levels, both in-person and virtually.

• Customize training content to suit different learning styles and proficiency levels.

• Provide hands-on demonstrations and simulations to reinforce learning.

• Offer ongoing support and assistance to trainees during and after training sessions.

3. Evaluation and Feedback:

• Implement assessment methods to evaluate the effectiveness of training programs.

• Gather feedback from participants to identify areas for improvement and make necessary adjustments to training materials and delivery methods.

• Monitor trainee progress and provide additional support or refresher training as needed.

4. Documentation and Reporting:

• Maintain accurate records of training sessions, attendance, and participant feedback.

• Prepare reports on training activities, outcomes, and recommendations for management review.

• Document best practices, tips, and troubleshooting techniques for IT applications and make them accessible to employees.

5. Stay Updated:

• Keep abreast of the latest developments and updates in IT applications relevant to the organization.

• Continuously enhance personal knowledge and skills through self-study, attending workshops, or pursuing relevant certifications.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• Proven experience in IT training or education, preferably in a corporate setting.

• Proficiency in various IT applications, such as Microsoft Office Suite, customer relationship management (CRM) software, enterprise resource planning (ERP) systems, etc.

• strong communication and presentation skills, with the ability to convey technical concepts clearly and concisely to diverse audiences.

• Excellent interpersonal skills and the ability to collaborate effectively with colleagues at all levels of the organization.

• Demonstrated ability to adapt training content and delivery methods to meet the needs of different learners.

• Experience with instructional design principles and learning management systems (LMS) is a plus.

• Patient, approachable, and enthusiastic about helping others learn and succeed.

location: WASHINGTON, District of Columbia

job type: Contract

salary: $30.00 - 31.75 per hour

work hours: 8am to 4pm

education: Bachelors

responsibilities:

Key Responsibilities

1. Curriculum Development:

• Collaborate with the IT department and relevant stakeholders to identify training needs and objectives.

• Design comprehensive training curriculum for various IT applications, ensuring alignment with organizational goals and user requirements.

• Develop training materials such as manuals, presentations, and e-learning modules.

2. Training Delivery:

• Conduct engaging and informative training sessions for employees at all levels, both in-person and virtually.

• Customize training content to suit different learning styles and proficiency levels.

• Provide hands-on demonstrations and simulations to reinforce learning.

• Offer ongoing support and assistance to trainees during and after training sessions.

3. Evaluation and Feedback:

• Implement assessment methods to evaluate the effectiveness of training programs.

• Gather feedback from participants to identify areas for improvement and make necessary adjustments to training materials and delivery methods.

• Monitor trainee progress and provide additional support or refresher training as needed.

4. Documentation and Reporting:

• Maintain accurate records of training sessions, attendance, and participant feedback.

• Prepare reports on training activities, outcomes, and recommendations for management review.

• Document best practices, tips, and troubleshooting techniques for IT applications and make them accessible to employees.

5. Stay Updated:

• Keep abreast of the latest developments and updates in IT applications relevant to the organization.

• Continuously enhance personal knowledge and skills through self-study, attending workshops, or pursuing relevant certifications.

qualifications:

• Experience level: Experienced

• Minimum 5 years of experience

• Education: Bachelors

skills:

• TrainingEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.