Experience Inc. Jobs

A World-Changing Company

We’re passionate about building enterprise software that solves the world's hardest problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. In addition to having extensive experience in providing commercial software, we often work with subcontractors to provide Field Service Representative (FSR) services, including both Analytic and Engineering Services as subcontracted roles under our prime contracts. If these types of projects excite you, we'd love for you to join us!

The Role

We're looking for Production Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for our platforms, products, and deployments. Production Engineers combine engineering experience and an innate drive to improve existing systems and processes, with the creativity to develop novel solutions to evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job.

We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you’ll work closely with engineers to advocate and participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.

Location: This role will be split between D.C. office and a Northern Virginia customer site.

Core Responsibilities:

• Handle support and operations of software, including monitoring and alerting, configuration management, and upgrades.

• Rollout new products at customer deployments and perform migrations to the latest infrastructure types.

• Debug, improve, and optimize services and infrastructure with a focus on long-term reliability and scalability.

• Reduce manual operations and automate processes, runbooks, and/or workflows where possible.

• Participate in a 24/7 on-call support rotation, one out of every 4 weeks.

Technologies We Use:

• Amazon Web Services and on-premises servers

• CentOS and Red Hat Enterprise Linux

• Prometheus and Grafana

• Oracle, Postgres, Cassandra and Elasticsearch

• Puppet, Ansible, Python, Java and Bash

• Experience with Java, Python, Bash, and be comfortable coding and/or utilizing tooling built in these languages.

• Strong debugging skills and ability to deep dive into technical problems.

• High quality execution with extreme detail orientation.

• Strong operational skills.

• Proactive and strong written and verbal communications.

What We Require:

• Bachelor's degree or above

• US Security Clearance - TS/SCI with CI Polygraph

• DoD 8570 IAT Level 1 Certification (Sec+, CISSP, etc.).

• DoD 8570 Computing Environment Certification (Linux+, Redhat Certified System Administrator, COMPTIA Server+, etc.).

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.