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Position Title: Shallow Subsidy Case Manager - Veterans First SSVF

Reports to: Project Coordinator - Shallow Subsidy

Location: Veterans Services Division

Developed by: Division Director and Human Resources

Classification: Exempt

Who we are:

Friendship Place is a nonprofit organization, serving the Washington, DC region. We empower individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We are committed to living out ourcore values{rel="noreferrer noopener" target="_blank"}both within our organization and in the community.

Summary:

This case management position will provide shallow subsidy, homeless prevention and rapid re-housing services to low-income Veteran Households through the Supportive Services for Veteran Families grant. The primary focus of this position will be on implementing the Shallow Subsidy initiative and developing best practices related to Shallow Subsidy. The Veterans First program follows a Housing First model and philosophy. The Case Manager will utilize best practices and participant centeredness at all times. The Case Manager will assist Veteran Households in quickly maintaining or obtaining permanent housing, with a goal of achieving housing stability. The Case Manager will work to empower low-income Veteran participants in DC, Arlington, Alexandria, Loudoun, Prince William, Fairfax, Montgomery, Frederick, and Prince George's counties to become stably housed.

Essential Duties and Responsibilities:

• Provide shallow subsidy case management services to at least 30 low-income Veteran participants consistently throughout a 2-year period.
• Develop, implement and revise 90-day and 2-year housing stability plan with Veteran participants.
• Case Management as it pertains to housing stability plan.
• Monitor income changes and assist with budgeting on at least quarterly basis.
• Deliver face-to-face contacts to participants.
• Foster wellness and independence.
• Engage participants and assess individual needs, preferences and strengths.
• Assist participants in locating or maintaining permanent housing.
• Make appropriate referrals to identified needed services.
• Act as a liaison with landlords and other community stakeholders.
• Collaborate with agencies providing services to participants, including community, government, and VA.
• Participate in multidisciplinary meetings and regular supervision.
• Maintain paper files.
• Maintain participants electronic records in the Homeless Management.
• Information System.
• Demonstrate empathy and flexibility in responding to participants' needs and requests.
• Complete SOAR training and become certified to submit SOAR applications in order to increase a households income.
• Attend professional trainings and conferences as needed.
• Up to 90% of time in the field.
• Perform all other duties as assigned.

Requirements

Education/Experience:

Bachelor's degree and at least 1-year experience in a similar setting preferred

Qualifications:

• Valid driver's license and ability to operate motor vehicle.
• Understanding and/or experience working with Veterans.
• Experience with HMIS data entry preferred.
• Experience providing services to families preferred.
• Strong written and verbal skills.
• Ability to work in a culturally diverse environment.
• Ability to work well under pressure.
• Ability to work as a team player.

Working conditions

Monday - Friday 9:00 AM - 5:00 PM, some evenings, weekends, and holidays may be required. Participation in an emergency on-call rotation.

Physical and Environmental Requirements

Up to 90% of the time may be spent working in the field with participants, in the car, outdoors, or in shelters. Other time will be spent in the office completing administrative and paperwork and meeting with supervisor.

Background checks:

The selected candidate will be required to provide proof of credentials, references, and pass a criminal history background check and/or fingerprinting including FBI, MDP.

Direct reports

none

Specific Requirements:

Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.).

Benefits: We offer an excellent benefits package including low-cost health insurance, health reimbursement and flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more!(Benefits are pro-rated for part-time employees).

COVID-19:All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19, in accordance with agencys COVID-19 protocols and applicable law and guidance. This includes, but is not limited to, wearing masks in congregated settings, washing their hands or using hand sanitizer often, monitoring their daily health, and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider pursuant to CDC, state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes, Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion, consistent with applicable law, consistent with CDC guidelines and the DC Department of Health.

Diversity, Equal Opportunity, and Reasonable Accommodation Statement:Friendship Place is an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law. Friend Place is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at humanresurces@friendshipplace.org.

Application Deadline:This job is open until filled, or the hiring manager determines that