Job Information
Georgetown Univerisity Associate Director, Graduate & Executive Degree Programs Admissions - McDonough School of Business in Washington, District Of Columbia
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements
At Georgetown University’s McDonough School of Business (http://msb.georgetown.edu/) , our mission is to build global business knowledge and inspire ethical leaders to serve the common good. We provide a world-class undergraduate, graduate, and executive experience rooted in our distinctiveness: Access to expertise across Georgetown University’s renowned schools to provide interdisciplinary, integrated, learning experiences; A location in the global capital city of Washington, D.C., with access to thought leaders and influencers across business, government, policy, non-governmental agencies, and embassies; And Georgetown University’s Jesuit tradition that calls upon us to be leaders who foster a collaborative culture and use empathy and care for others as they work to solve the world’s most complex challenges and serve the common good.
The Associate Director, Graduate & Executive Degree Programs Admissions at Georgetown University McDonough School of Business supports all activities related to the smooth and effective recruitment and enrollment of incoming students for our Master's programs, particularly the Master of Arts in International Business & Policy program (MA-IBP). The Associate Director will work closely with the Associate Dean on special projects pertaining to the recruitment, admissions, and alumni engagement of executive degree programs and specialized masters within the team’s portfolio of programs. This person also has primary responsibility for all aspects of admissions operations, including oversight of the application system, interview scheduling platform, admissions processes and processing, credential evaluation, and decision processing for all Masters programs within the team. They will also ensure that back-end technology systems like Banner are working correctly and that system updates are ongoing. Additional duties include, but are not limited to:
Manage all aspects of internal recruiting outreach for MA-IBP, including answering emails, telephone calls, and walk-in inquiries.
Implement all procedures for MA-IBP recruiting outreach and follow up with prospects.
Ensure that all MA-IBP marketing material content, both printed and online, is up to date and factually represents program goals.
Engage, cultivate, and manage the MA-IBP recruiting pipeline.
Working with the Associate Dean, plan recruiting events such as on and off-campus information sessions and online information sessions and occasionally travel to represent McDonough at recruiting events and fairs.
Act as a liaison to other departmental units within the University such as the Financial Aid, Registrar, and Student Services, assisting the Associate Dean with the preparation of data collection for recruitment forecasting.
Ensure a seamless integration of admissions data with other University systems (Salesforce, Banner, OGS), being integral to successfully achieving departmental goals.
Work Interactions
The Associate Director, Graduate & Executive Degree Programs Admissions reports to the Senior Director, Graduate & Executive Degree Programs Admissions. The Associate Director does not have direct reports. The Associate Director of Graduate & Executive Degree Programs is the first point of contact with MA-IBP prospective students and thus will influence whether or not prospective students apply to and enroll in our programs. It is essential that this individual be professional, knowledgeable about all of our master's program offerings, and customer service-focused with a problem-solving mindset and a poised, professional demeanor. The output must be of quality and consistent to ensure talented and diverse incoming MA-IBP classes that contribute to the program's ongoing success and the University’s strong reputation. Executing a smooth recruitment and admissions process is essential to ensure that the “bottom line” is adequate to support the financial goals of the School. The Associate Director liaises with various Georgetown University offices and partner schools. All must be done in a wholly professional and collaborative manner. This position interacts with alumni for MA-IBP recruiting purposes and engagement. These relationships impact our “bottom line” and contribute to the success of the program and alumni community. This position interacts with outside vendors for contracts. These contacts and the subsequent arrangements impact our “bottom line” and contribute to the program's success.
Requirements and Qualifications
Bachelor’s degree
3-5 years’ experience in a professional environment required; experience in a higher education/admissions environment is highly desirable
Familiarity with MS Word, Excel, and PowerPoint
Must be comfortable with large institution IT environment
Outstanding verbal and written communication skills with outstanding interpersonal abilities and a poised, professional demeanor
Ability to exercise sound judgment in maintaining confidential data
Critical ability to multi-task, prioritize, and execute, along with a critical eye for detail
Ability to build relationships with prospective students
Experience planning and managing a wide range of events and activities
Confidence in taking initiative, asking questions, and making recommendations with the end goal of process improvement and customer satisfaction
Comfort working directly with executives at all levels and a genuine desire to understand and engage with international cultures
Must be able to think strategically in the delivery of programs and services
Resourceful and able to problem-solve/troubleshoot technological systems
Preferred Requirements and Qualifications
Knowledge of admissions information systems/databases is strongly preferred.
Prior use of Marketo or similar sophisticated marketing automation tool is strongly preferred.
Work Mode Designation
This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$44,022.00 - $73,406.80
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .