Experience Inc. Jobs

Summary This position is located in the Architect of the Capitol, Senate Office Buildings, Client Services Division, Restaurant/Events. Works with a planned system of quality assurance (QA) measures. Monitors and supports Contracting Officer Representatives (COR) in surveillance and quality assurance for food service contracts supporting operations. Provides support to all restaurant team members, assisting in contract related issues to determine the best course of action to support customers. Responsibilities Tour of duty for this position is: Monday 9:30 a.m. - Friday 5:30 p.m. The individual selected for this position will: Supports Contracting Officer Representatives (COR) in surveillance and quality assurance for food service contracts supporting operations. Provides technical support to all restaurant team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers. In a developmental capacity, prepares, tracks and routes documents, reports, correspondence and inspection reports. Reviews and evaluates documents related to special projects and action items. Researches and obtains background information for required actions through available tools such as automated databases, historical files and review of previous or current studies/projects on related topics. Investigates problem areas, identify causes of problems and coordinate corrective action when required with COR. Composes and reviews outgoing correspondence and action papers submitted to ensure that the material is properly prepared, coordination is completed, procedural requirements have been met, grammar is correct and edits are correctly applied Follows plans for execution of internal plans, policies and procedures necessary to accomplish effective and unbiased quality assurance surveillance of assigned contracts. Interprets policies, food code, technical orders, contract terms, product specifications, Occupational Safety and Health Administration (OSHA) and environmental standards, public law and locally developed policy. Monitors and reviews the operational services provided by contractor. Schedules, tracks and monitors inspection reports. Maintains the QA database for the Program Office. Utilizes performance checklists and metrics in coordination with supervisor. Tracks contractor findings for timely resolution. Accepts or declines invitations to meetings and arranges for representation by a subordinate official as necessary. Refers deficiencies to supervisor for resolution in sufficient time to adequately resolve conflicts. Provides technical support to all restaurant team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers. Performs other related duties as assigned. Requirements Conditions of Employment Appointment subject to background investigation and favorable adjudication. You must meet the definition of specialized experience. Your resume and question responses must demonstrate the job-related KSAs. “To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below: A citizen of the United States; A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or A person who is currently an officer or employee of the Government of the United States.” Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-05 grade level must have at least 52 weeks of specialized experience equivalent to the GS-4 grade level in the Federal service. General experience for this position is defined as having 4 out of the 5 following: 1) Using Microsoft Office suite and other software programs to support and manage administrative activities of an organization; (2) Supporting division management in a special events and/or restaurant environment (Ex: food quality control by organizing and preparing information/pricing ); (3) Providing quality check in food services (ex: food line) of commercial buildings including supporting the daily operations; (4) Providing extensive experience in communicating effectively with higher level management and a variety of individuals from different backgrounds in coordinating/providing services; and (5) Solving problems that arise in a timely manner in food/restaurant services. or Substitution of Education for Experience: at the GS-5 level. You must have at least 4 years of successfully completed education above the high school level. Undergraduate and Graduate Education: Major Study – Quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. (Major of Study must be identified on resume) COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of successfully completed education and experience may be used to meet the experience requirements. Candidates for the GS-07 grade level must have at least 52 weeks of specialized experience equivalent to the GS-6 grade level in the Federal service. General experience for this position is defined as having 5 out of the 6 following: 1) Communicate with tact and diplomacy, orally and in writing, using correct grammar, spelling, punctuation and format (2) Plans and carries out assignments in conformance with accepted policies and practices (3) Uses judgment researching, interpreting, modifying and applying available guidelines for adaptation to specific problems or issues. (4) Identify and understand issues involved in each assignment and determine what steps and procedures are necessary and the order of their performance (5) Monitor the performance of contractor supporting the COR. (6) Follows normal safety precautions when working in the office or walking to all areas of the Capitol Campus. or Substitution of Education for Experience: The experience requirements for the GS-7 level may be met by completion of one (1) year of graduate level education (18 semester/27 quarter hours) in courses such as production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of successfully completed education and experience may be used to meet the experience requirements. (Major of Study must be identified on resume) Education Undergraduate (bachelor's) and Graduate Education: Major Study – Quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. or Combination of Education & Experience Additional Information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol.