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Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.

Your Role and Responsibilities

As a Solution Engineer you'll work closely with clients and the account team to define technology solutions including system-level architectures and technology services that meet the client's business goals. In this role, you are essential to the evaluation of the business needs and defining solutions with IBM technology and services that leverage and fit in with the client's software, hardware, and infrastructure. A successful Solution Engineer will look for repeatable architecture patterns, automation, and assets to be deployed at scale to optimize each client engagement. As a member of IBM Technology Expert Labs, Solution Engineering, you will be client focused, courageous, pragmatic, and at the edge of technology to optimize and trailblaze new solutions that address real business challenges. 

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to...

• Working closely with IBM Storage clients to understand their main challenges and develop solutions to help them deliver critical IBM Storage environments with stability, security, and agility.

• Working together with IBM Storage and Expert Labs Sales team to respond to client opportunities with proposals aligned to their business needs to create IBM Storage solutions using the latest technologies.

• Working closely with our WW Technology Expert Labs Product Management and delivery, contributing to the development of assets, methodologies and service offerings that will help in making the IBM Storage services scalable, repeatable, and standardized.

• Strong collaboration and communication skills as you work across the client, partner, and IBM team.

• Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of discovery, design, development integration, implementation, migration, and product support with a sense of urgency.

Required Technical and Professional Expertise

• Deep expertise in solutioning, deploying and optimizing solutions for IBM Storage and associated software including IBM Storage DS8000 Performance, Copy Services, Disaster Recovery solutions, (CSM, z/OS HyperSwap, GDPS fundamentals), Z storage fundamentals, FICON attachments and zHyperLink. Expertise in DS8K migration tools like TDMF would be an added advantage

• Expertise in IBM Storage Tape implementation i.e. TS7700

• Expertise in IBM Storage FlashSystem implementation, performance, Safeguarded Copy and Policy Based High Availability set up

• Excellent communication, documentation and presentation skills that are engaging, compelling and influential whilst working independently.

• 10+ years of experience with IBM Storage and solution consulting, or relevant industry experience.

Preferred Technical and Professional Expertise

• Large experience with advisory type of roles or direct leadership for IBM Storage transformation projects, leveraging business partners for execution as needed.

• Deep expertise in developing and maintaining long-term relationships with Customers through managing and interpreting their requirements and leading services engagements to successful outcomes.

• Experience with the following products will be highly regarded: IBM Z, Red Hat OpenShift, Red Hat Linux, watsonx.data, virtualization (KVM, VMWare), IBM Data and AI Storage solutions, Object Storage, IBM Cloud Pak for data, IBM Storage Fusion HCI System and software, Red Hat and IBM Ceph Storag

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.