Warner Bros. Discovery Systems Engineer (Windows) in Warsaw, Poland
Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
The Windows Systems Engineer will function as a subject matter expert for Windows, SCCM, Intune, Active Directory(GPO) and other related technologies as part of the Windows Workplace Engineering team. The engineer will be
primarily responsible for building packages and SCCM and Intune policies, troubleshooting, and handling Windows escalations.
JOB RESPONSIBILITIES (% OF TIME) …
Operations and Administration (60%)
Administration of SCCM and Intune for Windows endpoints
Build and prepare packages for automated deployment and self service
Troubleshoot SCCM and Intune infrastructure and resolve outages with vendor assistance
Escalations, Collaboration, and Documentation (25%)
Build and update documentation related to internal process and for support teams
Monitor company mediums (Slack, Zoom, Teams, email, etc.) for support requests and escalations and assist based on priority.
Review Service-Now tickets related to Windows/SCCM/Intune and update in a timely manner.
Collaborate with key stakeholders to understand team needs and dependencies to better align technical solutions
Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes
Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them
Actively participate in team meetings and collaboration opportunities (including occasional travel).
Follow security best practices and implement agreed baselines under the guidance of senior staff
Triage any outages/critical issues including providing resolution and RCA.
Proficient in PowerShell
Actively stay up to date on the latest technologies and solutions, including internal/external learning and research.
Create endpoint reports for stakeholders as requested.
Power BI, SQL Server Reporting Services
Qualifications & Experiences...
4+ years experience in a medium/large organization administering SCCM or Intune for Windows endpoints
Superior analytical and problem-solving skills
Experience dealing with security incidents
Experience resolving outages (bonus for leading outage calls)
Proficient with Windows command line and PowerShell
Excellent written and verbal communication
Superb relationship building skills
Work collaboratively w/small teams
Ability to handle multiple assignments concurrently
Ability to prioritize based on criticality
Comfortable with autonomy based on time zone
English proficiency required
The Nice to Haves
Degree in Information Technology or a related field, or an equivalent combination of education and occupational experience
Knowledge of and passion for technology
Comfortable in working in highly iterative and somewhat unstructured environment
Please be informed that we will consider applications only in English version.
What's in it for you?
Hybrid work model (3 days from the office, 2 days from home)
Free access to player.pl
Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
Work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts
CSR activities: volunteering, eco & social initiatives
Casual dress code
Parking space available for booking
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits…
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at firstname.lastname@example.org.
Warner Bros. Discovery
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