Siemens Digital Industries Software Order Management Analyst with German in Warsaw, Poland
Job Family: Sales
Req ID: 393065
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Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely, collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions, and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally.
Order Management Analyst with German
An Order Management Analyst manages the day-to-day operations associated with the licensing of Siemens software products. The Analyst supports the Digital Industries Software business unit within the Global Order to Cash division. It is expected for the analyst to have a fundamental understanding of the order-to-cash process as well as the ability to interpret conventional tasks associated with the process.
As an Order Management Analyst, you will process customer orders or change on orders from sales staff or direct customer contact. You will verify accuracy of orders and order changes and resolve order problems with customers or sales staff. You will be responsible for maintaining customer files with sales contracts and other information.
What are my daily responsibilities?
Timely processing, delivering, and invoicing of orders in SAP
Maintaining customer data
Solving post-sale customer queries (in German or English), licensing and invoicing issues
Corporate Policy validations and role specific process adherence
License Key Management
Project and process improvement engagement
Coordination of proper documents and information flow
Implementing world-class customer service
What are my requirements?
Bachelor’s or Master’s degree
Communication, teamwork and problem-solving skills, attention to detail, flexibility
Fluent German (speaking and writing)
Good knowledge of English
At least 2 years of corporate experience
Strong motivation to work and multitasking mindset
SAP experience preferred
Type of employment:
- Permanent employment contract (with 3 months trial period)
What we offer?
Competitive salary and benefits (Lunch Subvention, Holiday Allowance, Medical Care, Sport Card, Life Insurance)
Extra paid vacation days
Interesting and challenging career path within Siemens
Work in an international environment
We offer an international environment with more than 140,000 customers around the world who already rely on our expertise in digitization. We are involved in exciting and varied customer projects in the aerospace, automotive and transportation, consumer products and retail, electronics and semiconductors, energy and utilities, industrial machinery and heavy machinery, maritime, and medical devices and pharmaceuticals industries. With us, you will find a team-oriented work environment, comprehensive training options and attractive benefits. Through individual target agreements and diverse career models with specialization options, we offer you the opportunity to grow professionally and personally.
We are always challenging ourselves to build a better future. Be part of the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
We'd love to hear from you, so apply now on siemens.com!
We look forward to your application! Please use only our career platform, which you can access via "Apply now".
Come and learn more about Siemens Software: Mission / Vision and our software portfolio (https://www.sw.siemens.com/) - or visit our homepage (https://www.plm.automation.siemens.com/global/de/) .
We value equal opportunities and welcome applications from people with disabilities (https://new.siemens.com/de/de/unternehmen/jobs/arbeiten-bei-siemens/jobs-ohne-barrieren.html) . At Siemens, we believe people who’ve had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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