Job Information
Citigroup Lead Business Analyst - Change and Transformation in Warsaw, Poland
We are looking for Lead Business Analyst who will lead onboarding or change of processes, platforms and operational work-flows for internal or client driven projects within Securities Services Operations (SSO) Change Department.
This role is critical in helping to shape and drive process and technology change across Funds and Middle Office business.
Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.
What would you do as a Lead Business Analyst?
Lead system developments and new business on boarding across Middle Office and Fund Accounting products
Preparation of business requirement documentation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects execution and delivery and risk remediation component
Active cooperation with Product, Technology, Oversight and clients with view of making products and services scalable and efficient
Very close cooperation with other Change teams and BAU to work out standardised offering, procedures and operating model
Support high quality of service delivered by the team including performance management
What do you need to become Lead Business Analyst?
Minimum 5 years of experience in institutions linked to capital markets; at least 3 years’ experience in leading changes through dynamic growth environment; experience in leading projects – at least 2 years
Knowledge of Securities Services offering and accounting systems
Outstanding analytical skills & ability to synthesize information and ability to challenge the status quo
Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences
Ability to solve complex issues across Operations and apply an appropriate risk management response
What would you get in return?
Competitive salary; annual salary review; discretionary annual performance bonus
A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications
A great environment for learning new technology and tools
Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others
Opportunity to work in hybrid mode
Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance)
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
#LI-MS1
Job Family Group:
Operations - Core
Job Family:
Operations Project Management
Time Type:
Full time
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