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About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

Job Summary

The Business Planning Specialist serves as representative to ensure customer requirements are met from receipt of order to delivery. Throughout the order process continual liaison between Sales, Engineering and Operations, for all aspects of order management, customer interface, inspection and delivery coordination. Responsible for quoting and coordinating the shipment of product, preparing shipping documentation and other records to ensure compliance with necessary procedures.

Essential Duties & Responsibilities

Sales Order Management

• Serve as the point of contact between the sales force and other functional departments on customer orders

• Review and verify that documents are accurate, consistent with current revisions and that deviations are properly authorized in advance

• Ensure follow-up with Sales or customer on any incorrect or missing information

• Review price list/specs to resolve issues with Sales and Engineering before submitting for final Bill of Material (BOM) preparation

• Ensure that the Terms & Conditions (T&C’s), delivery, and payment terms have been reviewed and approved

• Verify that specifications and customer delivery are acceptable with current manufacturing schedule and ensure that the build schedule is executed consistent with customer requirements

• Review special requests with applicable departments (i.e. extra manuals and language, letters of credit, inspections, training, extended warranty, painting)

• Assist customers with questions about special options, delivery dates, paint, paperwork, etc.

• Follow up from customer inspection visits to ensure proper action for open items

• Responsible for keeping sales current on progress and all changes

• Prepare customer/country specific documents as needed

• Coordinate customer supplied product

• Perform background checks on customer through MK Denial

• Coordinate spare parts requirements included with unit sales

• Perform all data entry and maintain files for sales orders both physical and electronically

Traffic / Logistics

• Serve as interface between internal and external traffic quote management

• Utilize build schedule as planning document and ensure that all transportation is effectively scheduled in advance with service providers

• Proactive regarding planning shipping dock requirements

• Monitor all transportation activities through tracking and reporting with service providers

• Interact with customers and Sales on providing timely shipment updates, tracking status, and ETA of products

• Complete and ensure that all documentation required for shipments (BOL, Export Doc’s, Decelerations, LCs etc.) is completed accurately

• Coordinate inbound shipments to the US

• Approve freight invoices for accuracy before payment to vendors

Other Duties

• Review Bid and Tender documents as necessary, initiate Risk Memo review

• Demo units – Tracking and Reporting

• Attend production and other meetings assigned by your Supervisor

• Provide timely order status updates to Supervisor, Sales, Manufacturing and customer as necessary

• Facilitate customer requests as necessary, i.e. issue CE and COO certificates

• Ensures that communication externally and internally is answered timely and effectively

• Prepares and updates the inbound and backlog for management reporting

• Other projects and responsibilities may be added at the company’s discretion

Qualifications

Education and Experience:

• Bachelor’s degree in Business / Engineering preferred, or Associates Degree with relevant experience

• Minimum 5 years of relevant industry experience

• Understanding of engineering / manufacturing environment, technical support system, order entry process and business systems is helpful

Specialized Knowledge, Equipment, and Applications:

• Results-oriented; effectively assertive to ensure company and customer requirements are met

• Familiarity with contracts, T&Cs, and Incoterm 2000 is helpful; International import and export knowledge is a plus

• Strong interpersonal skills; ability to communicate to all levels both internally and externally; ability to establish effective working relationships with customers at all levels ranging from manufacturing mechanics to senior management

• Detail-orientated and ability to handle multiple tasks

• Self-directed and assertive in a team environment

• Ability to prioritize and adapt to changing priorities and unplanned events

• Strong problem-solving skills required

• Project Management abilities

• Effective oral and written communication skills in English; multiple language skills a plus

• Advanced computer skills with Microsoft Office, knowledge of SharePoint, MSE, Syteline a plus

• Analytical skills – strong knowledge of Excel a plus

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.3009 or our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com .

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.