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Description We are in search of a Product Support Specialist to join our team in WAPPINGERS FALLS, New York. This role is pivotal in the industry and involves working with cross-functional teams to ensure customer success and timely implementations. This position offers a long term contract employment opportunity.

Responsibilities:

• Drive robust project management processes according to industry best practices and detail-oriented standards.

• Ensure quality and control in all implementations, delivering objectives within agreed constraints on cost, quality, and schedule.

• Clearly articulate the project’s goal, deliverables, and organization roles for all implementations.

• Provide recommendations on configuration for rapid adoption.

• Facilitate comprehensive planning for all parts of the project.

• Report the project status in a clear and concise manner to stakeholders.

• Collaborate cross-functionally to ensure customer success and timely implementations.

• Utilize skills in Business Analysis, Data Analysis, Data Cleansing, and Data Mapping to achieve project objectives. Requirements • Proven experience in Business Analysis.

• Strong proficiency in Data Analysis.

• Demonstrated ability in Data Cleansing.

• Significant experience with Data Mapping.

• Excellent problem-solving skills.

• Ability to work collaboratively in a team environment.

• Strong understanding of product development processes.

• Excellent verbal and written communication skills.

• Proven ability to manage multiple tasks simultaneously.

• Strong attention to detail.

• Ability to work independently and take initiative.

• Proven track record of providing outstanding customer support.

• Bachelor's degree in a related field or equivalent work experience. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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