Job Information
Dunkin' Shift Leader in Waltham, Massachusetts
Job Description
Description
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Benefits of working for a Dunkin' franchisee:
Competitive wages
Awesome team-oriented environment
Lots of potential for growth within the company for those who work hard
Vacation Pay*- Full Time Employees
Sick Time accumulation
Health Care* -Full Time Employees
Employee Discounts
Tips
End of Year Bonuses after 1 year of employment
Requirements
Provide excellent guest satisfaction, service speed, and product quality
Previous experience working in a cafe or quick service restaurant preferred
Show passion about results by setting compelling targets and delivering on commitments
Meet safety and sanitation standards
Anticipate and understand guests’ needs and exceed their expectations
Works well in a team environment
Willingness to follow our company standards
About
The Leo Organization
has been serving guests in our communities for over 30 years. We are a family owned business that specializes in developing, constructing, owning and managing Dunkin’ Donuts establishments in Massachusetts . We take pride in serving our communities by practicing excellence in all phases of our operation. Excellence is not a goal, it is a standard!
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.