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Eliot Community Human Services Care Coordinator MA CSA in Wakefield, Massachusetts


Our Child, Youth and Family Behavioral Health Services encompass multiple service systems that include: Intensive Care Coordination, Family Support and Training, In-Home Therapy, Therapeutic Mentoring, Outpatient Counseling and Psychiatry, and other community based programming. Service delivery is collaborative, family driven and youth guided, with a focus on individual and family strengths, needs, and preferences.


  • Provide phone outreach to new referrals regarding the Eliot CSA and the role of the Care Coordinator and Family Partner.

  • Initiate planning that includes intake meetings offered within 3 days after referral, to hear directly from the family what they hope to achieve through involvement with Eliot CSA,

  • Orient the family and the member to the wraparound process, identify strengths and needs of the child and family, and begin development of the wraparound team membership.

  • Conduct a comprehensive home-based assessment inclusive of the CANS and other tools as determined necessary, which occurs in the youth’s home or another location of the family’s choice.

  • Develop a risk management/safety plan in collaboration with the family and collaterals.

  • Develop and implement a youth and family centered ICP in collaboration with the family and collaterals.

  • Make referrals and linkages to appropriate supports as identified in the ICP.

  • Identify and develop natural family supports.

  • Identify and assist the youth and family to obtain and monitor the delivery of available services including, medical, educational, social, therapeutic and other related services. Assist family with system navigation of these services.

  • Conduct and facilitate monthly Care Planning Team meetings in accordance with contractual expectations for membership.

  • Monitor and authorize on-going use of services provided to members to meet the specific goals of the member's plan, as identified within the CPT.

  • Work with the CPT to identify or develop informal community resources to support the member's accomplishment of their goals.

Schedule: M-F 9am-5pm with flexibility to accommodate families

Pay: $42,000




  • Bilingual: Novice




  • MA or better

Licenses & Certifications



  • LMFT

  • LMHC




  • Experience in navigating child/family service systems and with advocating for family members who are involved with behavioral health systems. Substantial direct experience working with child mental health issues and crisis management.