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Program Coordinator III

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Program Coordinator III

Salary

$44,588.00 - $78,028.00 Annually

Location

Wake County, NC

Job Type

Permanent Full-Time

Job Number

24-11684

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

09/23/2024

Closing Date

10/8/2024 11:59 PM Eastern

Job Class Title

Program Coordinator III

Position Number

60029112

Salary Grade

NC12

• Description

• Benefits

• Questions

Description of Work

his position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

The primary purpose of this position is to issue both general and specialized oversize/overweight permits in accordance with North Carolina law and Department of Transportation permit policies. This employee issues superload permits, which are permits with a gross weight greater than 132,000 lbs. or axle weights greater than standard permit policy. Also, this employee issues special permits, which consist of loads that exceed 110’ in length, width greater than 16’ wide and loads exceeding 16’5” in height. The review process is coordinated with the Pavement Management Unit, Construction Unit, Division/District personnel and Bridge Management personnel for approvals of lane widths, pavement conditions, construction work zones, bridge structures and traffic conditions. The employee working in this position is required to have extensive knowledge of North Carolina truck laws and regulations and Department of Transportation permit policy and procedures. This employee supervises the day-to-day operations of their squad monitoring the status of permit requests. This employee will also be responsible for approving and denying leave requests, conducting performance management reviews, timesheet approvals and other personnel matters. This employee is responsible for conducting training of newly hired assigned permit officers and conducting on-going training of all squad members to increase production and accuracy in the issuance of permits. The Squad Leader position has numerous administrative duties such as providing assistance to the State Highway Patrol with clarification on permits, providing explanation to the general public on routing, involvement with preparing documentation disciplinary actions, meeting with companies concerning superload proposals, providing detailed explanation on truck laws and permit regulations, providing assistance on approved STAA (Surface Transportation Assistance Act) routes and any other inquires on a daily basis.

The program area for this positions includes one or more of the following: working knowledge of the issuance of oversize/overweight permits and working knowledge of North Carolina truck laws and regulations and Department of Transportation permit policy and procedures.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Experience in the issuance of oversize/overweight permits

• Knowledge of North Carolina truck laws and regulations and Department of Transportation permit policy and procedures

• Experience composing written communication

• Experience in supervising the work of others and staff training

• Experience in customer service

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution and two (2) years of experience related to the area of assignment; or an equivalent combination of training and experience.

Supplemental and Contact Information

Jennifer Santitoro919-814-3700 or jlsantitoro@ncdot.gov

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments:

There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes your level of experience in the issuance of oversize/overweight permits?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3 or More Years

  03

  Explain how you have experience in the issuance of oversize/overweight permits.

  04

  Which of the following best describes your level of knowledge of North Carolina truck laws and regulations and Department of Transportation permit policy and procedures?

• None

• Basic

• Intermediate

• Thorough

  05

  Explain how you have knowledge of North Carolina truck laws and regulations and Department of Transportation permit policy and procedures.

  06

  Which of the following best describes your level of experience composing written communication?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3 or More Years

  07

  Explain how you have experience composing written communication

  08

  Which of the following best describes the level of experience in supervising the work of others and staff training?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3 or More Years

  09

  Explain how you have experience in supervising the work of others and staff training.

  10

  Which of the following best describes your level of experience in customer service?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3 or More Years

  11

  Explain how you have experience in customer service.

  Required Question

Agency

State of North Carolina

Address

NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

Website

http://www.oshr.nc.gov/jobs/index.html

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