RDO Equipment Electrical Manager in Wadena, Minnesota
This individual will be responsible for reviewing, estimating, and preparing electrical quotes and proposals with the highest level of quality. Their work must be completed in a safe, professional and timely manner. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.
Specific Duties Include:
Analyze drawings, specifications, proposals, and other documentation to prepare time, cost, and labor estimate for projects.
Perform portions of estimates for multi-discipline projects including scope determinations and accurate surveys.
Lead meetings with Subcontractors to develop complete scopes and discuss strategy.
Perform risk and contract management responsibilities as required on bids.
Review total estimate to ensure accuracy and completeness prior to formal quotation
Monitor comparison of estimated costs to actual costs.
Research and promote continuous improvement in developing more efficient estimating methods.
Examine construction sites and observe unusual or challenging conditions.
Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
Maintain technical and product knowledge on all systems sold within the store.
Work with the service and electrical team to ensure customer satisfaction through proper follow up and communication. Collaborate with all departments to resolve customer concerns.
Ensure work orders are charged out in a timely and in a profitable manner.
Verify and drive accountability within the department to properly manage the flow of the work order process to completion. (customer, internal and warranty)
Proactively meet with and engage customers each month to develop, maintain, and grow relationships in order to drive business growth and customer satisfaction.
Review department operations and financial performance, profitability, efficiencies, and employee matters.
Effectively communicate and partner with the Division Manager to grow and meet the projected financial and budgeted benchmarks.
Support recruiting efforts, hire qualified team members, and develop the team.
Coach and mentor electrical department employees.
Responsible for safety behavior, inspections, safety repairs noted during inspections, reporting, safety meetings, and all things safety for the electrical department.
Review monthly Risk Management Report by location with the Division Manager.
Demonstrate leadership in all aspects of the store.
Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
Ensure that the company/location reputation and image in the community is consistent with MVI Core Values, and that business relationships with all stakeholders are not compromised.
Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
Perform all other duties as assigned by management in a professional and efficient manner.
Previous supervisory/management experience
Excellent customer service skills
Excellent oral and written communication skills
Strong computer skills
Industry experience preferred
College degree preferred
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)