Experience Inc. Jobs

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6828509

*Position Summary:* * Under direct supervision of the Access Control Manager, installs, troubleshoots repairs and maintains the Access Control System, Electronic Key System, Locking Devices, and any other hardware related to the same, for the Tohono O\'odham Gaming Enterprise. *This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.* *Essential Duties & Responsibilities:* * Responsible for the protection of Tohono O\'odham Gaming Enterprise assets. * Installs, adjusts, maintains and repairs a variety of medium and high security locking devices, including low voltage electric door hardware, Tubular Locks, hotel room locks and related hardware such as exit devices, exit alarms, door closers, door coordinators, hinges; plus cabinet and drawer locks, walk-in coolers, freezers, and refrigerator locks. * Maintains an accurate physical inventory of all replacement parts * Maintains highest level of confidentiality in regard to records, reports and investigations. * Assists with investigations for lost keys, as needed. * Operates locksmithing electrical machines to duplicate and cut keys to code. * Impressions keys for locks that have no key available. * Performs preventative maintenance on all locking devices and electronic systems. * Creates and maintains Level 3 or higher Master Key Bitting Arrays. * Repins locks according to existing and newly created Master Key Systems. * Installs, maintains, upgrades, troubleshoots and repairs networked access control system controllers, and related components. * Performs scheduled back-up battery tests for all systems hardware under the responsibility of the Access Control Division. * Configures and updates all Access Control Division related systems computer applications, Network Devices, and Firmware. * Installs, maintains, upgrades, troubleshoots and repairs electronic key systems, and related components. * Changes mechanical and electronic safe combinations, and repairs or replaces safe combination locks, and doors, as required. * Unlocks stuck safe bolts, and may be required to use safe penetration techniques when a safe cannot be opened by normal means. * Installs and replaces safe deposit box locks including opening safe deposit box locks for which the key has been lost, and creates new keys to replace ones that have been damaged. * Uses an engraving machine with accompanying computer application to create Metal Name Tags for Team Members, Metal Number Tags for Key Sets, Vinyl Signs and Placards for various areas, etc. * Complies with departmental standard operating procedures and Team Member Handbook. * Maintains good communication with team members and a positive and professional work environment. * Contributes to a team effort as required. * Maintains the highest degree of confidentiality in regards to Key Codes, Facility Codes, etc. in use within the Tohono O\'odham Gaming Enterprise. * Ensures equipment is clean and in proper working condition. * Ensures departmental daily records are maintained and accurate. * Prepares and submits reports as required. * Scheduled for Call-back 24/7 on an alternating weekly schedule. * Performs outstanding internal/external guest service. * Performs other duties as required *Minimum Qualifications:* * Knowledge, Abilities, Skills, and Certifications: * Intermediate knowledge of Microsoft Office applications, such as Excel, Word, and PowerPoint. * Knowledge of basic electricity. * Knowledge in the fundamentals of Access Control. * Knowledge of safety operations and procedures, safety methods and practices, and guest service skills in a casino environment. * Knowledge of applicable federal, state, county, and local laws, regulations, and requireme ts. * Knowledge of electrical wiring laws. * Knowledge of combination safe and safe-deposit box opening techniques. * Knowledge of inputs and outputs, in association with an Access Control System. * Knowledge of normally open and normally closed applications. * Knowledge of Business English, proper spelling, grammar, punctuation, and basic arithmetic. * Knowledge in Networked Access Control Systems. * Knowledge in lock installations, troubleshooting, repairs and maintenance. * Knowledge in medium to high security locks, such as Medeco & ASSA. * Knowledge in identifying proper key blanks for all applications. * Ability to use multiple computer applications related to Access Control, and all other aspects of the Division. * Ability to adapt to new and upgraded computer applications pertaining to the Access Control Division. * Ability to pull low voltage cabling through and along ceilings and under floors and drop cables to various locations. * Ability to operate a scissor lift. * Ability to read floor plans. * Ability to communicate, read, and write clearly in basic English. * Ability to demonstrate outstanding guest service at all times. * Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with Teammates at all levels. * Ability to follow instructions in verbal and written format. * Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with others. * Ability to analyze situations and adopt appropriate courses of action. * Ability to e