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Aston Carter Insurance Follow Up Representative (ONSITE) in Waco, Texas

If interested, please apply below and send updated resume to Reya Sison with phone number and availability to interview; rsison@astoncarter.com (https://allegisgroup.lightning.force.com/lightning/r/Job_Posting__c/a1y1E0000094yetQAA/view)

Aston Carter is Hiring for a Insurance Follow Up Representative (ONSITE) in Waco, TX

Hours: M-F 8AM-5PM


  • Reduce outstanding accounts receivable by managing claims inventory

  • Speak to patients and insurance companies in a professional manner regarding their outstanding balances

  • Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc, both in-person and by telephone to register patients, gather or update information, obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits, primary care provider, and payor information

  • Request, input, verify, and modify patient's demographic, primary care provider, and payor information

  • Utilize tools, including computer programs, when indicated

  • Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.

  • Answer questions by phone and provide quotes for services; identify financial resources, etc. in accordance with the client policies and procedures

  • Utilize various databases and specialized computer software for revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.

  • Input, retrieve, and modify information and data stored in computerized systems and programs; generate reports using computer software

  • Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors and agencies

  • Work with claims and collections in order to assist patients and their families with billing, and payment activities in order to increase cash flow

Additional Qualifications:

  • Epic and Cerner experience within healthcare

  • Previous experience with medical billing, collections, denials and follow-up (expedited interview if you have 2+ years of physician billing or insurance follow up experience)

  • Experience with medical insurance and hospital billing

  • COVID vaccination REQUIRED

  • High School Diploma

    About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.