Job Information
MAAC (Metropolitan Area Advisory Committee) Community Health Worker in Vista, California
Location: North Campus Administration - Vista, CA
Hourly: $24 - $25
Full-Time Temporary: Up to Five (5) Months
MAAC Story
Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at http://www.maacproject.org/.
Under supervision of the Community Engagement Manager the Community Health Worker will serve up to 5 months as a Community Health Worker at the North Coastal Public Health Center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Community Health Worker (CHW) plays a critical role in bridging the gap between the community and healthcare services. Their responsibilities include:
Outreach and Education: Engage with the community to provide education on various health topics, preventive care, and available resources. Ability to build trust and rapport with families, actively listen, and convey information clearly and empathetically. Strength in explaining complex health information in a way that is accessible and understandable to families with varying levels of education.
Deliver health education to families in maternal child health home visiting programs, utilizing provided materials and training.
Advocacy and Support: Advocate for the health needs of community members, assisting them in navigating healthcare systems, and connecting them with appropriate services and resources.
Serve as a liaison between healthcare providers and the community, ensuring that services are culturally and linguistically appropriate.
Resource Connection: Assist individuals and families in accessing social services, including food assistance, housing support, and mental health resources.
Data Collection and Reporting: Gather information on community health trends, needs, and outcomes to inform program development and report to MAAC and the coalition.
Collaborative Partnerships: Work closely with healthcare providers, community organizations, and the San Diego Community Health Worker and Promotora Coalition to coordinate efforts and enhance service delivery.
Tailor education sessions to meet the cultural and linguistic needs of the community, ensuring comprehension and engagement.
Provide families with referrals to appropriate county and community resources, ensuring they receive the necessary support.
Guide families through the application processes for county services and community resources, offering step-by-step assistance.
Maintain up-to-date knowledge of local resources and services, including those related to maternal and child health.
Conduct outreach calls to connect with families, provide program information, and encourage participation in services.
Engage in community events and activities to raise awareness about maternal child home visiting programs.
Build and maintain relationships with community partners to enhance service delivery and outreach efforts.
The CHW is instrumental in improving health outcomes by empowering communities, reducing barriers to care, and promoting health equity.
Leadership Competencies
Communication and Influence
Developing Self and Others
Emotional Maturity
Inclusion
Collaboration
QUALIFICATIONS AND SKILLS
Knowledge of:
Cultural Awareness: Understanding and respecting the cultural backgrounds of the communities served, with proficiency in English and Spanish.
Communication: Ability to build trust, listen actively, and clearly explain health information.
Community Engagement: Skilled in connecting with families, building relationships, and conducting outreach activities like home visits.
Maternal and Child Health Knowledge: Familiar with key topics like prenatal care, breastfeeding, and early childhood development.
Case Management: Experienced in helping families access healthcare and social services, while managing multiple cases effectively.
Empathy and Advocacy: Provide emotional support and advocate for families' needs.
Organization: Maintain accurate records and manage time well to handle multiple tasks.
Flexibility: Adapt to changing situations and work non-traditional hours when needed.
Teamwork: Work well with others, including local organizations and healthcare providers.
Knowledge of Local Resources: Understand and connect families with local services in North County San Diego.
Ability to:
Effectively engage with the community to promote health programs and services
Build relationships and trust within the community
Educate individuals and groups on health topics, disease prevention, and healthy lifestyles
Develop and distribute educational materials tailored to the community’s needs
Identify and refer clients to appropriate health and social services
Assist clients in navigating the healthcare system and accessing services
Advocate for the needs and rights of clients within the healthcare system
Help clients overcome barriers to accessing care and services
Accurately document client interactions and services provided
Collect data for program evaluation and reporting purposes
Organize and lead group sessions or workshops on health topics
Foster a supportive and inclusive environment for group discussions
EDUCATION/EXPERIENCE/CERTIFICATION
High School Diploma or GED
BA in Public Health, Social Work, or similar education is highly preferred but not required.
Understanding of basic health concepts, particularly related to maternal and child health.
Experience in health education, public health, or a related field.
Prior experience conducting health promotion activities, workshops, or one-on-one counseling sessions.
In-depth knowledge of local community resources, county services, and support systems available to families.
Understanding of the application processes for various services, including health insurance, food assistance, and housing support.
Experience in case management, social work, or a related field that involves connecting individuals to resources.
Familiarity with the healthcare system, including scheduling processes, referrals, and care coordination.
Deep understanding of the cultural dynamics and values of the community being served.
Awareness of cultural competence principles and how to apply them in healthcare and social services settings.
Experience in roles that require cultural mediation, such as community health work, social work, or patient advocacy.
Understanding of data privacy and confidentiality regulations, particularly in healthcare and social services.
Experience in collecting, managing, and analyzing data, ideally in a healthcare or social services context.
Prior experience maintaining accurate records and producing reports based on collected data .
VALUE-BASED BEHAVIORS
Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers Identifies and takes advantage of opportunities for personal and professional development Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems Follows rules, regulations, and policies; positively contributes to implementing changes Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes
HEALTH STATUS
Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.
BACKGROUND CLEARANCE
All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.
Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.
TRANSPORTATION
Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.
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