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Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Utilizing the skills of 1.5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.

For our EU headquarters in Berlin , we are now looking for a

Working Student (m/f/x) Information Technology

Key Responsibilities:

• You support our IT-team and help to deal with every kind of issues at our office in Berlin, as well as our other offices (in person, as well as remotely via Screen Share)

• You are responsible for Desktop installations, IT-Onboarding and Offboarding of new or current employees

• You assist with auditing and maintenance of systems and software

• You help research, test, and develop solutions for corporate IT#

  What you’ll need to succeed:

• You are currently studying (e.g. Business, IT, Engineering, etc) in Berlin and have 1-2 years to go

• Maybe you already gained some experience in IT-support or Helpdesk, for instance through an internship

• You have a very good technical understanding and are experienced with Windows and macOS

• You are a quick learner, reliable and possess the ability to work in a team as well as on your own

• You speak English and German fluently

• You are willing to support us for 20 hours per week

You should be familiar with the following topics: 1st & 2nd Level Support, Google Workspace, Ticketing System, Active Directory (User Management), PowerShell, Software & Hardware Troubleshooting

You live and breath the same values with us:

Be Accountable: You love to take ownership, hold yourself and others accountable to increase empowerment and success.

Celebrate Authenticity: You love bringing your true self to work and to creating genuine and trustful relationships within a diverse environment.

In It Together: You have a team-first mindset and you love collaboration with your peers.

Create Value for Our Customers: You love delivering meaningful business impact and be a release partner for all aspects of digital quality.

Crush Your Goals: You always strive for excellence and you constantly seek ways to be better, more effective and more efficient.

What makes Applause a great place to work:

Fantastic people, modern culture and working with leading brands. But that’s not all:

• International team full of passionate and talented people: 90 in Europe and 500 globally and we keep growing

• Opportunity to grow and contribute to the success of a global company working with the biggest, widely recognized brands

• Build a strong network of executives and decision makers in world leading tech brands

• Learn and grow by joining various courses and in-house knowledge sessions (internal buddy, sales bootcamp, feedback- sharing sessions etc.)

• Culture of teamwork and transparency

• Workout wherever you want - outdoor activities, online or at multiple fitness studios with Urban Sports Club

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click here to complete an accommodation request. Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

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