ActionLink Services LLC Training Specialist - Remote in United States
Training Specialist - Remote
The Training Specialist, under the leadership of the Training Manager, will support the process to design, create and deliver learning and development materials as well as provide business essential, cost effective, learning services to the associates, clients, and business units of ActionLink. The Specialist will oversee the administration for our community platform, support employee education and development, drive brand awareness, create online and live training content, and facilitate training classes to help the organization meet specific business and operational objectives.
Administer training by assigning training as needed, password resets, and troubleshooting other errors preventing employees from taking the training.
Prepare training material such as; eLearnings, presentations, job aides, and other supportive material to educate and inspire employee
Develop dynamic, interactive, and engaging eLearning course content that may include synchronized voiceover narration with animation and/or video
Consult with managers/team leaders to assess needs and to clarify expectations and objectives
Identify target audiences and work with SMEs to ensure learning objectives are appropriate for their needs
Perform quality assurance checks on training courses that have been developed and update as needed
Manage the protocols for all online courses to include curricula, learning plans, competencies, etc.
Moderate community engagement and drive conversations
Work with the Training team and IT to ensure all necessary equipment are made available
Work with Training team to develop effective communication strategies for employee awareness
Generate training reports, such as completions and certifications based on projects
Manage dashboards and hierarchy within the community platform
Participate at training sessions to develop in key areas: adult learning, design, and technology
Brainstorm appropriate activities, approaches and/or methodologies to achieve learning objectives
Knowledge, Skills & Abilities
Minimum of 3 years working in training or education preferred
Bachelor's degree preferred orequivalent experience in a relevant field
Proficient in Microsoft Word, PowerPoint, Excel, Outlook, and Teams.
Proficient in video conferencing via Teams, Zoom or other platform
Experience with current software and industry tools/skills preferred:
Video and Narration
Rapid E-learning development such as Articulate, Blackboard, Captivate
Adobe creative cloud applications
Instructional Design or ADDIE concepts
Project management skills
Strong written and verbal communication skills
Ability to function independently in a multi-task environment
Highly organized, punctual and responsible
Driven and problem-solver; analytical
Business and results oriented person
Ability to speak in public is a plus
Retail experience is a plus
Corporate Offices of ActionLink and/or remotely.
Physical Requirements :
Must be able to use a computer, phone, and other standard office equipment
Must be mobile and able to sit and/or stand for periods of time
ActionLink is an equal employment opportunity employer. We consider all job applicants solely on the basis of job-related qualifications. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, military status, citizenship, age, disability or any other status protected by law.
ActionLink Services LLC
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