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Concentrix Talent Acquisition Specialist - COPC in United States

Job Title:

Talent Acquisition Specialist - COPC

Job Description

The Talent Acquisition Specialist – COPC, spearheads and facilitates the COPC compliance process within the Talent Acquisition team. The TA Specialist – COPC has day to day responsibility to proactively ensure all processes, practices, tools, data and results are in compliance with COPC standards. Ensure all relevant data is assembled and analysis completed to assist the sites and Work at Home teams in their annual internal and external COPC audits. This position will support Talent Acquisition teams, Management and the internal COPC team to ensure audit requirements are completed and presented in a timely and effective manner.

Essential Functions/Core Responsibilities

  • Proactively ensure all TA processes, practices, tools, data and results are compliant with COPC standards to avoid ATACs

  • If ATACs occur, work with TA Leadership, internal COPC team and onsite Recruiters to create mitigation strategies and ensure implementation, documentation and presentation back to COPC

  • Work with TA team and business partners to identify opportunities within processes and practices for improvement within specified COPC guidelines

  • Create highlydetailed and accurate reports for internal teams and/or external clients

  • Collaborate with team members to collect and analyze data related to COPC certification and process improvements

  • Create highly detailed and accurate presentations and reports based on recommendations and findings

  • Present analysis and findings to both internal and external partners within group calls or meetings

  • Additional duties and tasks as needed, assigned or requested by TA Leadership

Candidate Profile

  • Strategic thinker, highly analytical with problem-solving skills

  • Knowledge of data gathering techniques

  • Highly proficientand skilled in Microsoft Excel and PowerPoint

  • Ability to set and meet deadlines with minimal supervision

  • Ability to perform in high pressure situations

  • Ability to work independently to achieve goals

  • Excellent attention to detail

  • Excellent written/verbal communications skills

  • Ability to audit and troubleshoot data ensuring it is complete and accurate

  • Basic knowledge of COPC processes and methodology


USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time


For Regular and Temporary Employees: Healthcare benefits, wellbeing program, dental benefits, vision benefits, flexible spending accounts, health savings accounts, Employee Assistance Program, 401(k), life insurance, accidental death and dismemberment, paid time off, disability insurance, several voluntary benefits; legal, home and auto, accident insurance and hospital indemnity, and holidays.


We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:

In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for nearly 750 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.