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Job Description

The Strategic Advisor, Innovation and New Ventures will support work efforts to provide detailed understanding of the current and future external market environment in order to help develop insights and identify opportunities to actualize our organizational mission, vision and activate the strategy across multiple time horizons. Support a focus on insight-driven decisions, innovation, customer centric experience and local/national collaborations. Work collaboratively to build coalition and support as well as facilitate action with both internal and external partners. Develop and refine strategic plans and initiatives to positively impact the management of today’s business while supporting efforts for the definition and evolution towards a health solutions company.

• Support work with staff and senior leadership across the company to proactively identify and prioritize strategic needs and create meaningful and actionable outputs, drive the strategic development process to address these needs, and integrate and align work to the company’s overall strategic goals.

• Support efforts with partner and/or vendor relationships to understand the value proposition and business case aligned to our business strategy, drive decision making and collaborate with the business areas to implement

• Support the development and maintenance of relationships with both internal and external partners to drive project/initiative work focused on business strategies, opportunities and innovation efforts.

• Leverage customer and consumer insights to support the development of holistic strategies, programs and plans to effectively drive business outcomes and maximize ROI in varied areas.

• Assist with the consolidation of research, authorship of key findings, and communication of timely, periodic strategic intelligence reports to senior management and Blue Cross NC Board.

• Contribute to the development of corporate strategic positions and related annual and long-term planning efforts.

• Participate in critical activities such as strategic planning, compliance, complex financial/qualitative analysis and thought leadership at a departmental, multi-function, and enterprise level.

• Support the design and development of the innovation program for Blue Cross NC – its offerings, innovation events, delivery methods, and definition of the success points of the program. Act as a “Champion of Innovation” and work across the organization to drive a culture of innovation in all that we do.

• Aid in innovation efforts through collaboration and consultation with internal stakeholders to identify, plan and execute innovation efforts; help them better understand what problems they are trying to solve, articulate their vision and define and enable success. Provide methods and resources to support their execution of those plans.

• Assist with the development of new ideas that solve existing or emerging issues the business faces. Help prototype and evaluate those ideas to determine viability and opportunity for success and follow through to implementation as necessary.

• Support the identification, analysis and monitoring of relevant industry, regulatory, technology and market based trends to provide information to help determine market entry or exit as appropriate and to ensure alignment to the company’s strategic positions and interests.

Hiring Requirements

• Bachelor's degree or advanced degree (where required)

• 3+ years of experience in related field.

• In lieu of degree, 5+ years of experience in related field.

• Healthcare industry experience

• Strong organizational, time management, presentation, and customer service skills

• Experience in applicable strategy area (i.e. innovation, customer experience, strategic planning)

Nice to Have

• Prior payor or provider experience

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit North Carolina company with major operations centers in Durham and Winston-Salem. We employ more than 5,000 people who are passionate about health care, and we serve more than 4.3 million members.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

E-Verify

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

Third Party Staffing Agencies

Blue Cross NC does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specific position. Unsolicited resumes sent to Blue Cross NC from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Blue Cross NC and do not obligate Blue Cross NC to pay fees if we hire from those resumes.