Job Information
AON Sr. Business Technology Analyst, Insurance in United States
Are you a Senior Business Technology Analyst looking for a wonderful opportunity to be a part of an amazing company? This could be a fantastic job for you!
Aon is in the business of better decisions.
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like.
The Sr. Business Technical Analyst has the responsibility for gathering/capturing requirements, handoff User stories, define acceptance criteria, assist User Testing to ensure a quality product is delivered for one or more large scale projects/products. The person in this role leads the requirements' phase of projects.
The colleague will be aligned to Consumer Benefit Solutions Business Unit under Aon Health Solutions. They will be responsible in capturing requirements in relation to a Premium Administration and Direct Bill Reconciliation platform.
Lead Business requirements discussion to implement the Premium Administration platform.
Liaison between Business Product owners and Technology team
Support the Business Product Owner in the management, refinement, prioritization, and visibility of a product backlog.
Document requirements and specifications for existing and new products and carriers.
Gather business partner’s processes, gaps, and challenges and converts that knowledge into effective and efficient solutions (i.e., requirements/user stories) that meet business objectives. Writes and discusses the user stories to gain agreement and understanding of the requirement.
User requirements (user story), functional and nonfunctional, documentation to pass on requirements knowledge to the technology delivery team. Answers questions and works closely with the project team and business team throughout development. Participates in daily scrum meetings. Ensure products meet user requirements and translate user requirements.
Defines the acceptance criteria for each user story item. Reviews test coverage to ensure that tests incorporate acceptance criteria, both functional and non-functional. Consults on the best approach for using a realistic test environment, covering key business processes and risk areas.
Support User Acceptance testing.
Continually retrospect, identify lessons learned, evaluate completed tasks, and make process improvements based upon successful and unsuccessful project elements. Develop standard processes to share.
Leads, supervises, or provides support, guidance, and training to others. Maintains working relationships with client and internal business and technical contacts in support of ongoing operational effectiveness.
Sets overall direction and prioritization for functions and activities performed by the aligned team.
Serves as a point of contact for issues requiring functional engagement.
Coaches and supports other Business System Analysts as needed in requirements management, coordination, and analysis activities.
We do not offer visa sponsorship for this role.
Skills and experience that will lead to success.
5+ years’ experience as a business technical analyst or similar role.
Good understanding of Benefit Premiums, Payroll deductions for Benefit Plans, Direct Billing.
Experience in Voluntary Benefit Programs and/or Health Insurance Technology Solutions
3 or more years of demonstrable experience in Agile methodology of Product Delivery
Hands-on proficiency with MS Office, Visio, Azure DevOps, and SharePoint.
Excellent analytical and critical thinking skills
Strong facilitation skills in leading planning meetings, reviews, and retrospectives.
Extensive experience collaborating with clients and users while working with diverse, remote teams.
Successful history of delivering technology projects of remarkably high complexity.
Ability to structure and communicate needs, requirements, and solutions in a business context for business collaborators.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@aon.com
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws:
The target salary range for this position is $104,000- $115,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
This position is eligible to participate in one of Aon’s annual incentive plans. The amount of the incentive varies and is subject to the terms and conditions of the applicable incentive plan.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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Are you a Senior Business Technology Analyst looking for a wonderful opportunity to be a part of an amazing company? This could be a fantastic job for you!
Aon is in the business of better decisions.
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like.
The Sr. Business Technical Analyst has the responsibility for gathering/capturing requirements, handoff User stories, define acceptance criteria, assist User Testing to ensure a quality product is delivered for one or more large scale projects/products. The person in this role leads the requirements' phase of projects.
The colleague will be aligned to Consumer Benefit Solutions Business Unit under Aon Health Solutions. They will be responsible in capturing requirements in relation to a Premium Administration and Direct Bill Reconciliation platform.
Lead Business requirements discussion to implement the Premium Administration platform.
Liaison between Business Product owners and Technology team
Support the Business Product Owner in the management, refinement, prioritization, and visibility of a product backlog.
Document requirements and specifications for existing and new products and carriers.
Gather business partner’s processes, gaps, and challenges and converts that knowledge into effective and efficient solutions (i.e., requirements/user stories) that meet business objectives. Writes and discusses the user stories to gain agreement and understanding of the requirement.
User requirements (user story), functional and nonfunctional, documentation to pass on requirements knowledge to the technology delivery team. Answers questions and works closely with the project team and business team throughout development. Participates in daily scrum meetings. Ensure products meet user requirements and translate user requirements.
Defines the acceptance criteria for each user story item. Reviews test coverage to ensure that tests incorporate acceptance criteria, both functional and non-functional. Consults on the best approach for using a realistic test environment, covering key business processes and risk areas.
Support User Acceptance testing.
Continually retrospect, identify lessons learned, evaluate completed tasks, and make process improvements based upon successful and unsuccessful project elements. Develop standard processes to share.
Leads, supervises, or provides support, guidance, and training to others. Maintains working relationships with client and internal business and technical contacts in support of ongoing operational effectiveness.
Sets overall direction and prioritization for functions and activities performed by the aligned team.
Serves as a point of contact for issues requiring functional engagement.
Coaches and supports other Business System Analysts as needed in requirements management, coordination, and analysis activities.
We do not offer visa sponsorship for this role.
Skills and experience that will lead to success.
5+ years’ experience as a business technical analyst or similar role.
Good understanding of Benefit Premiums, Payroll deductions for Benefit Plans, Direct Billing.
Experience in Voluntary Benefit Programs and/or Health Insurance Technology Solutions
3 or more years of demonstrable experience in Agile methodology of Product Delivery
Hands-on proficiency with MS Office, Visio, Azure DevOps, and SharePoint.
Excellent analytical and critical thinking skills
Strong facilitation skills in leading planning meetings, reviews, and retrospectives.
Extensive experience collaborating with clients and users while working with diverse, remote teams.
Successful history of delivering technology projects of remarkably high complexity.
Ability to structure and communicate needs, requirements, and solutions in a business context for business collaborators.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@aon.com
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws:
The target salary range for this position is $104,000- $115,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
This position is eligible to participate in one of Aon’s annual incentive plans. The amount of the incentive varies and is subject to the terms and conditions of the applicable incentive plan.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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