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SIU Fire Consultant - CF07FE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

This position reports to the SIU Fire Manager who holds oversight of the SIU Fire Investigation Unit. This position is responsible for recommending, coordinating and managing Origin and Cause vendors to ensure quality and consistency while partnering with Hartford Property, General Liability, Legal, Risk Engineering and Claim Recovery Operations members in an effort to identify potential business opportunities. The Fire Consultant is responsible for handling a caseload of complex, high exposure property and general liability claims throughout the claim’s fire investigative life cycle. As fire claims are often in litigation or under investigation by law enforcement, having the technical experience of handling these matters and coordinating with subrogation and defense counsel is required. The Fire Consultant position is 100% remote work from home. National travel is required 25% on a routine basis. In addition, this role requires the abilities to be highly flexible, committed & engaged, while having exceptional time management skills and proactive execution abilities to balance multiple priorities.

This position requires a high level of knowledge in the technical area of Fire Investigation as it relates to Origin and Cause Investigations. This individual must have a strong working knowledge of:

• The scientific method

• NFPA 921 & NFPA 1033

• Proper Methodology as it relates to Fire & Explosion Investigations

• Procedures to manage approved vendors.

• Claims, Subrogation & General Liability procedures

• Lab Analysis procedure

• Litigation Management

• Evidence Standards (Collection & Chain of Custody)

• General Insurance Practices

• Criminal & Civil Legal Processes

  Additional responsibilities include :

• Analyze and evaluate data

• Vet and maintain approved expert vendor list

• Vendor budget management

• Oversee fire investigations

• Attend scene and/or lab exams as necessary

• Report and analyze industry and claim trends

• Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy concerns and investigative findings

• Strategic advisement to business partners

• Contribute to broader claim and enterprise goals by participating in audits, projects and product development initiatives

• Educate stakeholders and ensure collaboration with multiple lines of business

• Effectively train, coach and develop staff to enable optimal job performance/achievement of individual goals while marketing FIU services.

• Data capture as it relates to meaningful business opportunities.

• Build the fire program through continued partnership with stakeholders.

• Participate in industry meetings and training related to fire science and insurance

• Liaise with industry peers and leaders and when necessary, interface with municipal officials in an effort to leverage information and communicate it to appropriate personnel within The Hartford.

• Understand legal & regulatory environments on a National level.

• Demonstrate a strong working knowledge of:

• Appropriate investigative techniques & strategies as it relates to Origin & Cause Investigations,

• Good-faith investigative techniques

• Emerging issues impacting Property, Casualty and Group Benefits claims

• Fully comply with statutory, regulatory and ethics requirements.

• Effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals.

  Qualifications

• Minimum of 5 years of hands-on experience investigating fires and explosions

• Certification: IAAI-CFI or NAFI-CFEI required

• College: Fire Science Degree or equivalent Fire Service or Law Enforcement experience

• Experience investigating fire claims for insurance companies required

• Demonstrates a knowledge of NFPA 921 & NFPA 1033

• Demonstrates a knowledge of Fire Science and Fire Behavior

• Demonstrates a knowledge of Fire Suppression & Fire Scene Incident Command

• Experience with litigation strategies

• Strong Communication skills: written, oral, presentation

• Experience in training/instruction of staff

• Demonstrate a strong focus on customer service

• Computer skills in Microsoft programs (Word, Excel, Outlook, OneNote) and the utilization of the internet

• Strong abilities to foster teamwork, build relationships and partner with internal & external customers

• Strong court testimony skills

• Demonstrates a consistent high level of performance and achievement over career span

This position will be responsible for handling fire claims in the Western United States. Ideal candidate would be located in the Western United States.

For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$101,434 - $152,151

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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