Job Information
Bangor Savings Bank Senior Bangor Payroll HRIS Coordinator in United States
FUNCTION: Responsible for a variety of duties involving the setup of new clients for HRIS products and services to include but not limited to: employee relations, creating, implementing, and maintaining personnel policies and procedures, performance management, compensation, regulatory compliance, leaves of absence administration, and recruitment. Works with other members of the Implementation team while addressing customer needs for application interfacing, payroll reporting, software connectivity, and company/employee data setup. Assists Payroll Specialists when existing customers add products. Conducts client training sessions to enhance user understanding of remote PC input software application. Assists in ensuring that Bangor Payroll and its new clients are in compliance with local, state, and federal regulations.
ACCOUNTABILITIES:
Leadership:
Remains mindful of the bigger picture, the larger team, the bank’s strategic plan.
Engages in strategic thinking and planning to maximize tactical operations.
Helps create a culture of continuous improvement
Interacts harmoniously and effectively with others, focusing upon the attainment of department and Bank goals through a commitment to teamwork
Creates and maintains internal and external client tutorials and guides
Responsible for ensuring appropriate employee development and training of personnel as it relates to HRIS functions or processes
Continues to update HRIS knowledge through available resources to ensure familiarity of all new product releases
Identifies and tracks trends beneficial to the improvement of HRIS in an effort to initiate enhancement requests with third party vendors
Operations/Process:
Establishes and enforces a clear timeline of events with Sales Officers and clients for all tasks associated with client setup and training
Builds and audits of HRIS Administration, Applicant Tracking, Onboarding, Performance Management, and Benefits Administration in human resource software application
Assist client with HRIS set-up, communication, and functionality
Research various HRIS issues for internal and external clients
Maintain in depth knowledge of our HRIS product, features, and usage
Ensures accurate and timely completion of client setup process
Designs solutions for client interfaces
Independently researches client questions and explores technologies in order to provide solutions
Frequently performs remote training and on occasion, on-site training for new clients
Identifies and recommends modifications to processes when efficiencies may be gained
Works with software vendor when support is required regarding system issues
Cross-trains in other Bangor Payroll departments in order to assist when needed
Customer Experience:
Communicates directly and professionally with internal and external client, providing exemplary customer service
Communicating with clients via phone and email to provide assistance with technical, navigational, and HRIS related inquires
Proactively resolves client HRIS issues
Periodically conducts on-site interviews to gather company and employee human resource data for new clients
Analyzes current client methods of human resource management and facilitates implementation of solutions
Compliance and Control:
Stays current on human resource regulations and trends
Assists in ensuring that the Bank is in compliance with local, state and federal regulations
General:
Attentive to detail and accuracy, committed to excellence, looks for improvements continuously, monitors quality levels
Prioritizes tasks and demonstrates excellent time management skills
Works toward the goal of continued professional and personal development by participating in training and educational opportunities as they become available
Interacts harmoniously and effectively with others, focusing upon the attainment of Bank goals through a commitment to teamwork
Demonstrates willingness to accept new projects and strives to become a subject matter expert
Conforms to acceptable punctuality and attendance standards as expressed in the Employee Handbook
Performs additional duties as requested
Maintains strict confidentiality
Knowledge/Skills/Experience Requirements:
High school diploma or equivalent required college, Human Resource Management, Business, Information Technology or related area preferred, or equivalent in education and work experience in payroll or HRIS
Attention to detail, emphasis on accuracy, adherence to deadlines, with good organizational, analytical, and oral and written communication skills required
Ability to work with little supervision
aPHR(Associate Professional in Human Resources) preferred
Group facilitation and training experience preferred
Strong communications skills, verbal and written
Excellent customer service skills required
Demonstrated relevant computer literacy
Microsoft Word, Excel and Outlook proficiency
Physical Demands/Conditions Requirements:
General office environment
Moderate lifting (to 35 lbs.) required
Moderate reaching, walking, sitting and standing required
Occasional in-state travel required for client training
Equipment Used:
General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement.
We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being. And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done.
At Bangor Savings Bank, the work our employees do each and every day allows us to deliver on our promise to make a difference in the lives of people in New England in a way that really matters.
Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans. No question on this application is intended to secure information to be used for such discrimination, this application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days. If, after such time, you still wish to be considered for employment, you must reapply. Bangor Savings Bank does provide workers compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.