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Taconic Biosciences, Inc. Scientific Liaison in United States

Scientific Liaison

Remote

Full Time

Customer Experience

Mid Level

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Are you someone who has a passion for sharing scientific expertise to advance preclinical research? Do you thrive in a collaborative environment, excel with communication, and have a love for problem solving? If so, we want to hear from you!

Taconic Biosciences is seeking a Scientific Liaison to join our dedicated Customer Experience team in this remote position. Qualified candidates will be based in the continental U.S. and be comfortable working Western standard hours.

The Pay Range: $80,000 - $95,000. Exact compensation may vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions, with this the upper end of the range is not always likely to be offered.

What we offer:

  • Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more!

  • 20 days paid time off plus 6 additional holidays and 1 floating holiday

  • Annual Bonus Program

  • Work life balance

  • 401(k) plan with up to 4% employer match

  • Tuition reimbursement

  • Career advancement opportunities

  • Commitment to training and providing you with the skills you need for success

  • All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance

If you are looking for a rewarding career and the opportunity to grow, apply today!

The Role:

The Scientific Liaison will work to provide scientific support for researchers using in vivo preclinical rodent models by providing customer consultation and education and resolving requests for technical information. This role requires in-depth knowledge of the applications of rodent models to achieve scientific objectives. This is a highly collaborative team-based position interacting with Scientific Liaisons and Taconic’s other subject matter experts to share and maintain scientific expertise developed internally or acquired in the field.  This is a remote work from home role that will be responsible for providing scientific support to a defined geographic area as a team member with other internal stakeholders. Work hours for this role will be aligned with the West Coast of the United States. Travel requirements for this role will include approximately 2-3 overnight trips per year for internal meetings and professional development.

Core Responsibilities:

  • Respond to customer technical inquiries via email, phone, and chat through Taconic.com.

  • Provide scientific support for inbound lead qualification and leverage scientific expertise to contribute to sales opportunities.

  • Triage and effectively close inbound technical support cases.

  • Manage customer requests from accounts within the defined geographic area, as defined by products and services directors.

  • Refer well-qualified and high-value opportunities to Field Application Scientists or Scientific Program Managers, as appropriate, with director-level approval.

  • Develop and maintain general scientific expertise for in vivo experimentation and Taconic's portfolios.

  • Provide application support across multiple scientific disciplines as they pertain to in vivo rodent studies in drug discovery and development for assigned accounts.

  • Provide scientific education and training on Taconic's entire toolbox through various channels (e.g., workshops, seminars, webinars, teleconferences, scientific conferences, journal articles, etc.).

  • Troubleshoots scientific and application problems and provides feedback to Product Management, Field Application Scientists, and/or Scientific Program Managers.

  • Work cross-functionally with internal stakeholders to develop and implement account plans by providing scientific and market expertise, including tactics for lead generation.

Education and Experience:

  • Doctorate degree (PhD) or a Doctor of Veterinary Medicine (DVM)

  • Minimum 2 years’ relevant experience and/or training.

  • Minimum 3 years’ experience with therapeutic or scientific disciplines such as immunology, oncology, infectious disease, inflammation, neurodegeneration and familiarity with the assays and models used in discovery in these areas. 

  • Knowledge of pre-clinical in vivo applications used in pharmaceutical, biotech or academic fields.

  • Ability to communicate with all levels of an organization, prioritizing customer intimacy.

Travel:

  • Occasional travel is required, generally 2-5 trips per year.

Allergen Disclosure:

Due to the nature of the work performed at Taconic, employees may be exposed to allergens in the workplace, even if their positions do not involve the direct handling of animals or animal bedding.  While individuals with preexisting allergies and/or asthma may be particularly sensitive to these exposures, anyone can experience a reaction.

About Us:

With a history of over 65 years of excellence, Taconic Biosciences is a global team of the best problem solvers in the industry.  We partner with our clients to develop winning research strategies that accelerate the discoveries for prevention and treatment of disease.

Taconic employees all over the world show up every day to deliver the best solutions for our clients while caring for ourselves, each other, and especially our animals.  If you are a respectful, compassionate individual with a can-do attitude and a desire to do the right thing, we want you to join us! 

Better Together at Taconic

Inclusion, Diversity, Awareness & Action.  Taconic Biosciences is taking an active and intentional role in creating a company culture that encourages and appreciates the uniqueness in all people.  Being you is what allows you to bring your best self to work.   We are committed to ensuring that Taconic is a safe and fair workplace for everyone because it’s our differences that make us stronger.  We are better together.

Taconic Biosciences is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.

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