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PamTen, Inc. Salesforce System Admin in United States

Salesforce Admin Key Responsibilities

  • Responsible for Release Management and Deployment of packages between environments

  • Creation of Users, Permission Groups, Permission Sets, etc.

  • Responsible for Integrations with other environments such as MuleSoft, AutoRABIT, OWN Back up and Azure SSO.

  • Strong experience with Salesforce Security Model

  • Responsible for creation and refreshing of Sandboxes and Environments

  • Responsible for application deployments by working with DevOps engineers, QA Team, and the Development team to coordinate deployment tasks.

  • Ensuring that application release code have met all security and compliance guidelines, tested successfully, and gained business approval and owner sign-off.

  • Coordinating releases to production after business hours and based on service level agreement guidelines and serving as the primary point of contact.

  • Assessing the need for potential rollbacks during release implementation and obtaining the necessary approvals

  • Facilitating lessons-learned meetings for release issues and following through on resolutions

  • Assisting with release management activities to improve practices, processes, and projects that drive value for the business.

  • Proficient in Data Loader or an ETL Tool for data integration activities

  • Experience in troubleshooting issues.

  • Ability to create reports and dashboards as well as configure security.

    Core Strengths

  • Excellent analytical and problem-solving abilities

  • Ability to manage multiple tasks and work in an Agile development framework

  • Outstanding organizational and prioritization skills

  • Effective oral and written communication skills

    Additional Skills and Knowledge

  • BS or equivalent and 4–7 years of work experience in computer sciences or related field, or equivalent combination

  • Salesforce Certified Administrator with 4 years' experience minimum

  • Hands on experience with AutoRABIT for promoting releases between environments and roll back as well as installation and configuration experience with the product.

  • Hands on data masking experience with Salesforce Shield.

  • Hands On Experience with JIRA

  • Hands On Experience with set up and maintenance of GIT.

  • Knowledge of MuleSoft Integration with Salesforce

  • Hands On Experience in the Administration of Salesforce Financial, Service and Experience Clouds.

  • Pardot Experience Preferred

  • Minimum 4+ years of software release experience with commercial off-the-shelf applications

  • Working knowledge of Microsoft Team Foundation Server/Azure DevOps and Microsoft Office tools

  • Strong in Sales, Service and Experience Clouds

  • Experience in the Financial Industry preferred.

  • Able to work outside of normal business hours, as your work schedule will be affected by project schedules.

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