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Travelex Retail Team Leader / Bureau Manager - Asda Norwich - Part Time in United States

Job Type : Permanent - Part Time

Hours per week: 24

Salary: £10.12 per hour

Working Patterns : Flexibility required across a variety of shifts between 8:30am - 8:00pm Monday to Friday, 8:30am - 6:00pm Saturday and 10:00am - 4:00pm Sunday.

We’re passionate about sharing experiences

As a Bureau Manager you will lead by example, managing, motivating and developing a team to achieve the best possible results to deliver a great customer experience; creating an inclusive workplace environment where all employees are valued.

So, what will this role involve?

Driving performance and improvement along with general management duties & responsibilities

Monitoring and implementing best practice around legal and regulatory standards and adhering to Travelex compliance procedures

Positive people management, which will include rostering, coaching and supporting your team through regular performance review

Being ready to ‘roll up your sleeves’ providing support when required with processing foreign exchange transactions accurately and efficiently

Being able to adapt to working under pressure due to seasonal periods

Effectively communicating with both customers and colleagues

About you

You are passionate about providing great customer service

You love travel and enjoy talking to others about your travel experiences

You have a strong eye for detail and enjoy working within policies and procedures

You are people focused and create opportunities for development and progression

Ideally, you are experienced in leading a team in a similar working environment

So, what’s in it for you?

We value your point of view and create an environment which enables you to achieve the highest level of performance possible

We help you to understand the role you play in helping us go beyond for our customers and how you can contribute to Travelex’s success.

We provide you with clarity on what ‘good’ performance looks like and give you the tools and resources required to excel in your Travelex career

We recognise you for a job well done and celebrate your achievements.

We provided you training and development opportunities to ensure you can flourish in your role at Travelex

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex family by clicking apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.

Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.

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