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Lutheran Immigration and Refugee Service PRS Intervention Case Manager - Central Region in United States

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the PRS Intervention Supervisor, the PRS Intervention Case Manager will provide therapeutically focused intensive case management and supportive services to unaccompanied immigrant children released from federal custody.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, vision available the first day of employment,

  • professional development, tuition reimbursement,

  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,

  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,

  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,

  • Family Building benefits for reproductive procedures, adoption/foster care assistance, and

  • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

    At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

    DUTIES :

  • Conduct weekly in person therapeutic support for clients, focused on crisis intervention, safety planning and family preservation.

  • Provide therapeutically centered ongoing intensive case management for especially vulnerable children with special circumstances (i.e., medically or psychologically vulnerable children, family conflict or crisis, education-related issues)

  • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement.

  • Submit detailed and thorough documentation in compliance with LIRS policies and procedures.

  • Utilize clinically focused interventions as a framework for intensive case management support and social work best practices for ongoing services.

  • Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region.

  • Participate in ongoing supervision

  • Other duties as assigned.


  • Master's degree in social work, psychology or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor's degree with at least five years of experience in a clinical setting.

  • Licensed, or eligible for licensure.

  • Submit detailed and thorough documentation in compliance with LIRS policies and procedures.

  • Utilize social work best practices for thorough assessments of child's progress with a focus on therapeutic support and family preservation.

  • Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.).

  • Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius.

  • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement.

  • Strong analytical and problem-solving skills.

  • CBT certification, trauma focused CBT preferred

  • Commitment to LIRS's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

    Special Position Requirements:

  • Must be willing and able to clear a criminal background check

  • Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required.

  • Must obtain a negative TB Test yearly.

  • Must be willing and able to obtain FBI fingerprint check every 5 years.

  • Spanish language fluency required

  • Must have valid driver's license and MVA check free of major infractions for the last 7 years.

  • Ability to travel up to 70%

    Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

    We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.