Day Translations Project Manager for Interpreting Department - ongoing recruiting process but no current openings to be filled in United States
Dear Candidate, please note that while we do not currently have an active opening for this position, we evaluate your application as soon as it comes in. However, please note that we will reach out as soon as we have an active opening.
Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes
About the Interpreting Project Manager Position
Position type: Full-time
Location: Remote job (worldwide)
Reports to: Shift supervisor
We are seeking a Project Manager for the Interpreting Department. We are looking for someone passionate about languages, cultures, and who is interested in a long-term career with us. As a Project Manager, you will work in a fast-paced environment, and act as the bridge between our clients and our freelance translators or interpreters. The ideal candidate has experience in interpreting, project management and customer service.
Job duties and responsibilities:
Perform evaluation of costs and prepare project budgets and quotes for clients
Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project, through accomplishable deadlines
Adhere to applicable policies and procedures
Answer client queries thoroughly via chats, phone calls and emails in a timely manner
Reports activity and actively communicates with peers
Negotiate deadlines and rates with freelancers based on HR freelancer databases
Establish and maintain excellent relationships with freelancers globally
Monitor and control projects status
Manage project finances, including budgeting
Perform quality checks at various stages of the process to ensure quality and accuracy
Handle freelancer queries
Experience in project management, business administration, and customer service
Knowledge and experience using CAT tools is a plus but not required.
University degree in Business Administration, Translations or any relevant field is preferred
Advanced verbal and written communication skills in English (Native or C1) and fluency in a foreign language
Strong organizational skills, attention to detail including the ability to prioritize and multi-task
Excellent cross-cultural and interpersonal communication skills
Strong sense of professionalism and politeness
Candidates should be prepared to take additional tests/interviews.