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Catholic Charities of the Archdiocese Program Manager-Case Management in United States

Essential Functions of the position are detailed below and include any physical requirements below that.

  • Responsible for supervising staff and ensuring efficient daily and overall operations of assigned program. Assigns work to staff and ensures it is performed in an efficient, prompt, professional and accurate manner and provides guidance, when necessary. Ensures adequate staffing to meet client needs and volume. Responsible for coaching, supervising, training, and professional development of staff and ensuring work is performed in an efficient, prompt, professional and accurate manner. Handles all client and employee complaints as well as crisis situations.

  • Responsible for creating, maintaining, updating and submitting routine and ad-hoc reports. Knows and complies with the laws and regulations relevant to the position and services.

  • Collaborates with agency personnel in submitting proposals as needed to secure financial support from private and government resources. Actively participates in strategic planning and identifies trends and opportunities for program development.

  • May be required to perform other duties and special projects as assigned.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling, or standing multiple times a dayX Push and pull objects up to 25 poundsX Climb up and down 3 or more flights of stairs at a timeX Lift up to 25 pounds Additional Requirements:

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).X Background check, including any program specific requirements. Physical examination TB Testing Drug TestingX Driver's License and reliable transportationX Agency-specified automobile insurance Additional Requirements:

Immediate Supervisor: Director-Charities HUB

Directly Supervises: Case Managers

Indirectly Supervises: N/A

Education and Experience Requirements:

Relevant Education:Preferred: Master's Degree

Minimum: Bachelor's Degree

Relevant Experience:Preferred: 2-4 Years

Minimum: 1-2 Years

Certification/Licensure:Preferred: N/A

Minimum: N/A

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