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COMPANY DESCRIPTION:

Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and  customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 

POSITION SUMMARY:

We are seeking an experienced Program Manager who is fluent in both Spanish and English. This person will be responsible for managing multiple projects and/or workstreams that include both technical (Design, Development, Testing, Architecture, etc.) and non-technical (Change Management, Adoption programs, etc.) elements. The Program Manager is responsible for the success of the strategic organizational objectives through leading multiple Project Managers and other team members. The focus at the Program level is on strategy, implementation, delegation, strong communication and governance. The Program Manager will work closely with leadership and teams, partnering with key participants across the enterprise, such as technology partners, business management, IT as well as other department leads. 

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:   

• Strategize, align, implement and maintain programs adhering to internal and client organizational objectives

• Organize, plan and prioritize efforts into projects and workstreams

• Manage multiple technical and non-technical workstreams simultaneously

• Analyze, evaluate and overcome program risks and provide program reporting for management and stakeholders

• Manage scope and budget effectively with early communications regarding change management needs

• Identify trends, patterns, and opportunities for team improvement based on data and results of reporting

• Participate in scrum ceremonies, including: daily stand-ups, backlog refinements, iteration planning, program increment planning, demos, and retrospectives

• Provide leadership and support to resolve team blockers as it pertains to iterations and program increments

• Work closely with project sponsor, cross-functional teams, Project Managers, Scrum Masters and Release Train Engineers to plan and develop scope, deliverables, required resources, work plan, budget and timing

• Manage program and project teams for optimal return on investment, closely managing scope and budget to produce the highest value

• Support teams to ensure prioritized work is refined, planned, and executed successfully

• Work with Scrum Masters, Release Train Engineers, and Product team to ensure alignment on scope and dependencies 

• Perform other duties as requested

  Skills: 

• Frequent travel required during planning phases of projects to meet with clients/stakeholders (this will taper down once a project begins)

• Fluent in both Spanish and English

• 8+ years experience as a program/senior project manager. Impeccable organizational and program management skills

• Equally excellent communication capability in English and Spanish required

• Strong Adobe ecosystem knowledge and Adobe Experience Cloud experience is required

• Broad MarTech stack experience

• Experience working with Enterprise clients

• Ability to present to and earn the trust from a diverse set of stakeholders at the Executive level

• Team leader who seeks solutions to problems and can quickly translate ambiguity to clarity and action through excellent communications skills

• Ability to lead and guide teams and create confidence across our extended team that they can deliver

• Ability to prioritize effectively and balance multiple simultaneous initiatives

• Ability to think incrementally and develop approaches, options and sequencing to large complex initiatives

• Ability to build and scale teams

• A strong understanding of and experience with Agile delivery principles and practices

   

  Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.

  Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

  Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

  Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.

  California applicants: Please click here for CCPA disclosures.

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