Salesforce.com, Inc Product & Pricing Operations Manager in United States
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About Salesforce: Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style.
This position offers the exciting opportunity to be a part of the salesforce.com Product & Pricing Operations Team. The person will be responsible for developing data creation and validation processes and policy for our Product & Pricing Operations team members. In addition, this person will own the triage and assignment/execution of Product Lifecycle Management cases. The individual we are seeking is self-directed and team-oriented with the ability to understand the needs of technical/business/sales users, and deliver projects and tasks necessary to make everyone successful. The individual will be responsible for creating, testing and troubleshooting configurations, assisting with release management, building reports, analyzing data, and producing process documentation. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues.
Drive process and technical system improvements
Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.
Manage projects including tracking tasks, issues, system requirements, and risks
Identify product packaging and quoting business requirements and system impacts
Gather requirements and execute on new data creation in the following areas:
Configuring new price books and product SKUs in salesforce systems
Leading in the analysis, design, testing, and implementation of new product configurations
Building out discounting structure in our quoting system
Migrating data to multiple environments where necessary
Project management methodology
3-5 years in complex business and technical environments
Advanced proficiency using SQL queries and tools, as well as SOQL (Salesforce Object Query Language)
Proficiency in Excel (formulas, pivot tables, macros)
Prior experience as a Business Analyst or Project Manager
Solid written and verbal communication skills
Solid organizational skills, process orientation, and attention to detail required
Demonstrated ability to drive process improvements, problem-solve, and produce results
Able to think independently and consider cross-functional and downstream impacts.
Price book management experience is a plus
Technical and functional knowledge of Salesforce and CRM
Self-motivated with the ability to work with minimal supervision
Get it done attitude with a strong sense of team
For Colorado-based roles: Minimum annual salary of $111,600. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
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