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Platform Engineer, Enterprise Platforms, SF vLMS

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

This is a remote position and is based in India. Remote work from certain states may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.

Purpose and Scope:

As a Platform Engineer of a team of individuals in a specific area of digital expertise, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement.

An Enterprise Business Platforms Engineer focuses on the development, deployment, and integration of software platforms that support our business processes and operations. This role involves a blend of technical expertise, business acumen, and a deep understanding of the specific platforms that drive business functions such as CRM (Customer Relationship Management, Sales Force, VeeVa), ERP (Enterprise Resource Planning such as SAP), and SCM (Supply Chain Management) and Clinical, Patient Safety, Quality Management Solutions. The goal is to ensure these platforms are optimized to support business goals, enhance efficiency, and drive growth.

You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field.

Essential Job Responsibilities:

• Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.

• System Integration: Ensure seamless integration between different business platforms and systems (e.g., integrating CRM and ERP systems) to enhance data flow and business processes.

• Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.

• User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.

• Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.

• Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units.

• Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.

• Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.

• Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.

• Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.

• Quality Assurance: Ensure the highest quality and consistency in the work delivered.

Qualifications:

Required

• Bachelor’s degree in relevant field, e.g., HR, Computer Science, Data Science

• Demonstrated experience in specific area of digital capability

• Business Process Understanding: Knowledge of key business processes and how enterprise platforms and systems support these processes.

• Strong analytical and problem-solving skills.

• Ability to work effectively in a team environment.

• Excellent communication skills, both written and verbal.

• Proficiency in relevant tools and technologies, e.g., SF, CPI, SAC, XML, Azure Dev Ops, ALM test tool, Service Now ticketing tool is highly beneficial

• Agile and adaptable to changing environments and project scopes.

• Strong knowledge of HR Processes, specifically related to Learning Management System in a Pharma / regulated industry

• Demonstrable experience in leading implementation/Support engagements of SuccessFactors Learning Management module

• Experience of supporting annual upgrade cycles of Validated LMS in a Lead capacity.

• Experience in supporting queries related to Learning management system (vLMS) and its eco system Veeva Quality etc.

• Demonstrable communication and presentation skills

• Good knowledge of SAP Employee Central

• SuccessFactors Professional/Associate Level Certification in Learning Management and ideally one or more additional modules like EC

• Ability to run clear and engaging customer meetings and workshops

• Proactively study the SuccessFactors roadmap and contribute to creating Product roadmaps for vLMS

• Ability to resolve complex support issues and guide the team members with expert advice for any support query incidents, service requests, minor enhancement/Change requests

• Maintain a healthy Product backlog

Category

Astellas is committed to equality of opportunity in all aspects of employment.

EOE including Disability/Protected Veterans