Job Information
City of Harrisonburg Operations Manager in United States
Operations Manager
Salary
$80,454.40 - $90,500.80 Annually
Location
Harrisonburg, VA
Job Type
Full-Time
Job Number
5169 - (July 2024)
Department
Emergency Communications Center
Opening Date
07/01/2024
Closing Date
Continuous
FLSA
Exempt
Description
Benefits
Questions
Description
The City of Harrisonburg, Virginia is seeking qualified candidates for the position of Operations Manager to oversee the management of the Harrisonburg-Rockingham Emergency Communications Center (HRECC). As a center that collaborates closely with all local public safety agencies, the ideal candidate for this position will play a vital role in ensuring the team is able to carry out the HRECC's vision: To get the right help, to the right place, in the right way better than anyone else!
The HRECC is a CALEA-accredited 24-hour emergency communications agency that provides services for the City of Harrisonburg and Rockingham County, including all towns within the county. As the Operations Manager for this position, you'll oversee all daily operations, including the development and execution of training programs for all Center personnel and education programs for the general public. Working closely with the HRECC's leadership team, you'll have an opportunity to make a direct impact in the local communities served.
A comprehensive list of all essential functions along with the ideal candidate's knowledge, skills, and abilities for this position is available in the class specification (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1261551?keywords=5169&pagetype=classSpecifications) .
This is a full-time exempt position with benefits and a preferred hiring range of $80,454 - $90,500 annually; however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy.
Minimum Qualifications
Bachelor’s degree with coursework in emergency management or related field and considerable (3-5 years) experience in emergency communications including some supervisory experience. An equivalent combination of education and experience may be used to meet this requirement.
Experience in a multi-disciplinary emergency communications center required.
Valid driver's license.
Availability to work a flexible schedule. Any employee of the ECC may be called upon to work over the scheduled shift or hours, as needed.
Current possession of or the ability to obtain/complete the following within the time frame specified from hire date:
Virginia Criminal Information Network/National Crime Information Center certification within 3 months;
Cardio Pulmonary Resuscitation (CPR) certification within 3 months;
Emergency Medical Dispatch (EMD) certification within 3 months;
Virginia DCJS Instructor and APCO International Instructor certifications within 12 months; and
NENA Center Manager Certification Program within 24 months.
Automatic Disqualifiers for Employment at the HRECC per State Regulations*:
Felony conviction;
Conviction of Class 1 or 2 misdemeanor, excluding those set forth in Title 46.2 of the Code of Virginia;
Two or more D.U.I. offenses;
Crimes characterized as involving moral turpitude (i.e., lying, cheating, or stealing) or gross misconduct (i.e., crimes against a person and crimes involving drugs or other controlled substances); and
Other relevant criteria to this position.
*Please note that the list above is not all-inclusive and is subject to the State Regulations, as amended. Candidates may review a copy of the Disqualifying Criteria online. (https://s3.amazonaws.com/tsresources.targetsolutions.com/E22B9847-0D64-CFD0-815C-0F7999C8797A.pdf)
The following pre-employment screenings must be successfully completed with satisfactory results for this position*:
DMV Driving Record Review;
Drug Screen;
Medical Evaluation;
Psychological Evaluation;
Personal History Statement;
Criminal Background Investigation, including VCIN Fingerprinting.
*Current HRECC employees are not subject to the screenings listed above if they have already completed them for HRECC employment.
HRECC employees are subject to random drug/alcohol screenings.
Supplemental Information
To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history in the body of the application. Incomplete applications will not be accepted. This position may close at any time after 10 calendar days. (posted 07/01/2024)
The City provides an excellent full-time employee benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.
The City of Harrisonburg & the HRECC are Equal Opportunity Employers.
Full-time employees are eligible for a comprehensive benefits package that includes:
Health and Vision Insurance
Dental Insurance
Paid Leave
15.5 paid holidays
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Health Savings Account
Virginia Retirement System
Deferred Compensation Plan through MissionSquare
Employee Assistance Program
Additionally, the City is a qualified employer under the Public Service Loan Forgiveness (PSLF) Program, which may qualify you for student loan forgiveness if you meet the PSLF Program requirements.
01
What is your highest level of education?
Less than 8th Grade
Completed 8th Grade
Attended High School
High School Graduate
GED
Attend College
College Graduate
Attended Graduate School
Master's Degree
Graduate study beyond Master's
Ph.D. or professional degree
02
How many years of experience do you have in emergency communications?
I do not have any experience.
I have some experience but less than 1 year of experience.
I have at least 1 year but less than 3 years of experience.
I have at least 3 years but less than 5 years of experience.
I have 5 or more years of experience.
03
Do you have supervisory experience in emergency communications?
Yes
No
04
Do you have experience in a multi-disciplinary emergency communications center?
Yes
No
05
Which of the following driver's license do you possess?
No Valid Driver's License
Valid Driver's License
Valid Commercial Learner's Permit
Valid Commercial Driver's License (Class A or B)
06
Are you available to work a flexible schedule?
Yes
No
07
Which of the following do you currently possess? Please select all that apply.
Virginia Criminal Information Network/National Crime Information Center Certification
Cardio Pulmonary Resuscitation (CPR) Certification
Emergency Medical Dispatch (EMD) Certification
Virginia DCJS Instructor Certification
APCO International Instructor Cetification
Completion of the NENA Center Manager Certification Program
None of the Above
Required Question
Agency
City of Harrisonburg
Address
409 South Main Street Third Floor Harrisonburg, Virginia, 22801
Phone
540.432.8920 540.432.7796
Website
https://www.harrisonburgva.gov/employment