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Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Solutions Architect working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC

What you’ll be doing:

The ideal candidate will leverage their design, architecture, implementation, support and administration experience to improve and expand our cloud based solution. This is an excellent career opportunity for individuals with a network focused architecture background who would like to step into collaboration solutions in a hosted environment.

During a Typical Day, You’ll

· Design and Implement Cloud Solutions: Develop comprehensive cloud architecture strategies that meet the organization/ client specific needs. Design cloud environments with a focus on security, scalability, and cost-efficiency.

· Network Architecture and Integration: Plan and design network infrastructure to ensure seamless integration with cloud services.

· Ensure optimal network performance, reliability, and security by implementing best practices and advanced technologies.

· Security Management: Implement robust security measures to protect data and applications within the cloud environment.

· Ensure compliance with industry standards and regulatory requirements by continuously monitoring and updating security protocols.

· . Performance Optimization: In production Identify and resolve issues proactively to optimize system performance and ensure high availability and reliability.

Collaboration and Stakeholder Management: Work closely with various stakeholders, including IT teams, developers, and business leaders, to understand and address their requirements. Provide technical guidance and support to teams to facilitate effective use of cloud and network resources.

What You Bring to the Role

· 10 years experience in network design, implementation support, and security of complex LAN/WAN environments carrying VoIP and data.

· 3 to 5 years carrier network architecture experience.

· Advanced troubleshooting and support experience of network solutions that include: Cisco Nexus and Catalyst switches, Cisco UCS Servers, Cisco ASA 5500 Series, VMware, EMC Storage platform, multiple network carriers, and Voice Over IP.

· Experience with Cisco Nexus switches and UCS infrastructure

· Experience with QOS and network virtualization

· BS in CS, preferred

· CCIE Routing & Switching or CCIE Service Provider preferred but not required

What You Can Expect

The anticipated range for this position is $180,000-$200,000.

· Supportive of your career and professional development

· An inclusive culture and community minded organization where giving back is encouraged

· A global team of curious lifelong learners guided by our company values

· Ask us about our paid time off (PTO) and wellness and healthcare benefits

· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit www.mybenefits.ttec.com for more information.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Notice to external Recruiters and Recruitment Agencies : TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .

Employment Requirements : TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Title: Network Solutions Architect

Location: United States

Requisition ID: 03X9D