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City of San Antonio Neighborhood Engagement Officer - Animal Care Services in United States

Neighborhood Engagement Officer - Animal Care Services

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Neighborhood Engagement Officer - Animal Care Services

Salary

$64,097.02 - $96,145.66 Annually

Location

78227, TX

Job Type

4A Full-Time

Job Number

2024-01936

Department

Animal Care Services

Opening Date

09/11/2024

Closing Date

9/25/2024 11:59 PM Central

Grant Funded

No

FLSA Status

Exempt

  • Description

  • Benefits

  • Questions

Job Summary

Under general direction, is responsible for conducting and coordinating a variety of social service and/or community development outreach activities related to Animal Care Services. Working conditions are primarily inside an office environment or field environment. May exercise supervision over assigned staff.

Work Location

4710 State Hwy 151, San Antonio, TX 78227

Work Hours

8:00 a.m. – 5:00 p.m., Tuesday – Saturday; May include evening and weekend hours to attend community meetings and public hearings.

Essential Job Functions

  • Provides guidance and assistance to neighborhood associations with complex animal care needs problems.

  • Organize and provide leadership to resident groups and committees.

  • Attends resident/neighborhood meetings to present and obtain information on neighborhood improvement efforts, community-based problem-solving, and encourage citizen involvement.

  • Promote program activities by designing flyers, brochures, press releases and other materials in English and Spanish for distribution.

  • Meet customer needs efficiently, accurately and within program guidelines.

  • Coordinates with City Departments to identify and develop neighborhood programs.

  • Assists various City Departments with communicating progress and delays to policies and projects in the community.

  • May be required to prepare reports for management and City Council.

  • Frequently interacts and communicates with City of San Antonio residents using various methods including promoting bilingual information and visits communities and produces reports operating office equipment.

  • Performs related duties and fulfills responsibilities as required .

Job Requirements

  • Bachelor's Degree from an accredited college or university.

  • Three (3) years' experience in the areas of housing and community revitalization programs or local government.

  • Valid Class 'C' Texas Driver's License.

Special Request:

Please be sure to attach any relevant materials that may demonstrate and illustrate your previous work with campaigns, events, presentations, and programs.

Preferred Qualifications

  • Bilingual (English/Spanish)

  • Experience with Community Outreach and program development.

  • Experience with speaking to large groups, presenting educational material, and leading workshops.

  • Experience with animal care best practices including but not limited to humane pet care, keeping pets on the property, microchipping, spaying/neutering, and responsible pet care.

Applicant Information

  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

  • If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

  • Knowledge of principles and practices of neighborhood program planning.

  • Knowledge of neighborhood associations and organizations involved in providing community and neighborhood services.

  • Knowledge of funding resources for grants.

  • Knowledge of pertinent Federal, State, and local laws, ordinances, statutes, and regulations.

  • Skill in utilizing a personal computer and associated software programs.

  • Skill in delivering excellent customer service and conflict resolution.

  • Ability to assess neighborhood conditions and determine needed improvements.

  • Ability to work with frequent interruptions and changes in priority.

  • Ability to analyze complex data and develop clear and concise written reports and presentations.

  • Ability to communicate clearly and effectively.

  • Ability to establish and maintain effective working relationships with City staff and officials, other government officials, community groups, the general public , and media representatives.

  • Ability to perform all the physical with or without accommodations, intellectual, and analytical requirements of the position including decision making.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

  • Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.

  • Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department (https://www.sanantonio.gov/Hr/About/ContactUs?sendto=HR) so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

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