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Marketing Operations Campaigns Specialist

Marketing Operations Hybrid Remote , Burlington, Massachusetts

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We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as aMarketing Operations Campaign Specialistand help us do what we do best: propelling business forward.  This will be a hybrid role so working between your home office and our headquarters in Burlington MA.

In this role, you will join the Marketing Operations team to support the needs of Progress’ diverse and growing demand gen and field marketing teams. You will work on complex business needs with competing priorities so we would expect you to be comfortable in a fast-paced, demanding environment where you will be handling high-profile initiatives. Because of the collaborative nature of this role, you will need to be a strong project manager & relationship builder and have outstanding verbal and written communication skills.

In this role, you will:

• Own all aspects of the setup & administration in Eloqua of nurture, webinar and email programs for your product line(s)

• Support & develop new program flows and procedures within Eloqua & Salesforce

• Enhance, test, & monitor the integration between the web properties, Eloqua & Salesforce for data quality & lead processing

• Support webform strategy through execution of the development & support of new templates, forms, landing pages, emails

• Troubleshoot data and system issues by using a combination of system expertise, company knowledge, and detailed research

• Demonstrate an understanding of the business needs & product lines of stakeholders for your product line(s)

• Manage support issues, prioritize work requests and timeliness of deliverables

• Audit, uncover and resolve data integrity issues, that impact nurture performance

• Collect data from multiple sources (Eloqua, Salesforce.com, Invoice data), and from Sales Operations to help correlate critical data points

• Work with data analysts to create ad hoc and self serve marketing ROI reports

  Your background:

• Bachelor’s Degree or equivalent required

• Experience in marketing campaign execution and automation

• Experience working with Eloqua (or a similar marketing automation tool) and Salesforce CRM in operational capacity preferred

• Excellent organizational, communication skills, and project management skills

• Excellent written and verbal English language skills

• Ability to work in a fast-paced environment

• Personal computer skills; working knowledge of Microsoft Office (Word, Excel, Power Point) and other Internet applications

If this sounds like you and fits your experience and career goals, we’d be happy to chat.  

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.

• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback

• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.

• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply Now!

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!